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CCC Tutorial 4
| Question | Answer |
|---|---|
| What is nonverbal communication? | Everything that communicates a message but does not include words. |
| What are some types of nonverbal communication? | •It includes apparent behaviors such as facial expressions, eyes, touching, and tone of voice, • as well as less obvious messages such as dress, posture and spatial distance between two or more people. |
| According to Hall, how much of our communication is accounted for by nonverbal communication? | 65 % of our communication. |
| What is incongruent communication? | It happens when the sender gives conflicting messages on verbal and nonverbal levels and the listener does not know which message to accept. |
| What part does physical appearance play in nonverbal communication? | It is influenced by notions of male and female attractiveness varies across cultures |
| What part do facial expressions play in nonverbal communication? | They can explain a lot about what's going on in one's mind. |
| What are the 6 basic emotions expressed through universal facial expressions? | Happiness, sadness, disgust, surprise, angerand fear |
| What role does eye contact play in nonverbal communication? | Insufficient or excessive eye contact can create communication barriers. In relationships, it serves to show intimacy, attention, and influence |
| What is proxemics? | the study of space and distance in communication, which varies across cultures |
| What are Hall's 4 zones of space? | • Intimate distance – 0 - 18 inches • Personal distance – 18 inches - 4 feet • Social distance – 4 - 12 feet • Public distance – 12 - 25 feet He found a Direct correlation between social standings and physical distances |
| What is haptics? | study of the specific nonverbal behaviors involving touch |
| What are contact cultures? | cultural groups in which people tend to stand close together and touch frequently when they interact |
| What are noncontact cultures? | Cultural groups in which people tend to maintain more space and touch less often than people do in contact cultures |
| What are some examples of contact cultures? | e.g. South America, Middle East and Southern Europe. |
| What are some examples of noncontact cultures? | e.g. Great Britain, Japan |
| What is the role of body posture in nonverbal communication? | Body posture have been considered as an expressive medium for ones personality, and as a means of communicating certain types of information to others. |
| What are gestures? | Deliberate movements and signals that communicate meaning without words. |
| Do gestures vary across cultures? | yes |
| What is paralinguistics? | Aspects of spoken language that involve words. |
| What are the three categories of paralinguistics? | Vocal characterizers, vocal qualifiers and vocal segregates. |
| What are vocal characterizers? | things like yawning, laughing, crying and moaning |
| What are vocal qualifiers? | elements as tone, tempo, rhythm, pitch and volume. for example, speaking rapidly and in a high pitch indicates excitement |
| What are vocal segregates? | sounds as “uh-uh” or “mmmm,” noises which convey messages about internal feelings, such as dissent or pleasure. |
| How is silence used by various cultures? | Cultural groups vary in the degree of emphasis placed on silence – which can be just as meaningful as language |
| Give two examples of how deception is communicated across cultures. | – Jordanians – use blinking, touching body, gestures, blushing together with postures, hesitations, pace of speech – Americans – use shifting postures, hesitations and pace of speech |
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