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ACCESS REP I
ACCESS REP 1
| Question | Answer |
|---|---|
| WHAT DOES OUTLOOK OFFER? | EMAIL, CLAENDAR, CONTACTS, TASKS |
| NAME THE 3 TYPES OF TIERS A POS OFFERS? | HMO, PPO & INDEMNITY |
| WHAT TYPE OF INSURANCE OFFERS 3 TIERS? | POS |
| WHAT IS THE BEST WAY TO DEAL WITH DIFFICULT PEOPLE? | JUST DEAL WITH THEM |
| WHAT DOES A SIGNATURE CONTAIN? | NAME, TITLE, PHONE #, EMAIL |
| WHAT ARE 3 REASONS WHY A PERSON MIGHT CHOOSE OON? | PT IS COMING FROM A DIFFERENT STATE, PT NEEDS SERVICES NOT PROVIDED BY PMG, PT NEEDS A 2ND OPINION. |
| WHAT DOES IT MEAN IF A PATIENT IS OON? | PT THAT IS COMING TO SCRIPPS BUT BELONGS TO A DIFFERENT MEDICAL GROUP |
| WHAT DOES "OON" MEAN? | OUT OF NETWORK |
| WHAT CAN YOU FIND AT BAR, FUN 1, ACT 1? | PATIENT REGISTRATION, INSURANCE INFORMATION, CASES. |
| WHAT IS THE PROFESSIONAL COMPONENET? | ENCOMPASSES ALL OF THE PHYSICIANS WORK IN PROVIDING THE SERVICE INCLUDING INTERPRETATION AND REPORT OF THE PROCEDURE |
| WHERE IS THE TITLE BAR LOCATED? | UPPER LEFT CORNER |
| WHAT IS THE TITLE BAR? | NAME OF THE DOCUMENT |
| WHAT DOES THE DICTIONARY IN PMA DO? | DEFINES THE STRUCTURE OF THE PMA SYSTEM |
| HOW DO YOU ACCESS DICTIONARY IN PMA? | BAR, FUNCTION 13 ACTION 5 |
| WHAT IS HIPAA? | HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT |
| WHAT IS WORKERS COMP? | NO FAULT SYSTEM, INJURED WORKES RECEIVE MEDICAL BENEFITS & COMPENSATION NO MATTER WHO CAUSED THE ACCIDENT. |
| WHAT DOES WC STAND FOR? | WORKERS COMPENSATION |
| WHAT IS COMMERCIAL INSURANCE? | ANY INSURANCE NOT CONTRACTED WITH SCRIPPS |
| HOW CAN YOU TRANSFER MULTIPLE FSCS TO A DIFFERENT FSC? | FUNCTION 6 ACTION 101 |
| WHAT CAN YOU DO IN FUNCTION 49? | ALLOWS UER TO "VIEW: PATIENT INFORMATION. |
| WHAT IS BAR FUNCTION 49? | PATIENT INQUIRY |
| WHAT IS GLOBAL SERVICES? | PERTAING TO THE COMPLETE COST OF A PROCEDURE (100%) WHICH INCLUDES THE TECHNICAL AND PROFESSIONAL COMPONENTS. |
| SAMPLE OF APOLOGY | COMMUNICATE DAMAGE CONTROL |