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COM 101 #2.1

Chap 6

QuestionAnswer
Listening The process of receiving, constructing meaning from, and responding to spoken or nonverbal messages.
HURIER Model A six-stage model of the listening process involving hearing, understanding, remembering, interpreting, evaluating, and responding
Hearing A passive psychological process in which sound is received by the ear
Understanding Assigning meaning to the stimuli that have been selected and attended to
Remembering Recalling something from stored memory
Interpreting Process of understanding the meaning of the message from the speaker's point of view and letting the speaker know what you understand, Ex. facial features, eye contact or lack of
Evaluating Listener analyzes evidence, sorts facts from opinion, determines the intent, judges the accuracy of the speaker's statements, and judges the accuracy of his or her own decisions. Ex. comparing what you know about a subject to an experts or someone else
Responding Overt verbal and non-verbal behavior by the listener indicating to the speaker what has and has not been received.
Listening for Information Listening to gain comprehension. Ex. listening to your teacher during a lecture
Evaluative Listening Listening to judge or analyze info. Ex. Hearing a sound from your car and listening to find what it is or where it is coming from
Empathic Listening Listening to understand what another person is thinking and feeling. Ex. your friend vents about her problems to you
Listening for Enjoyment Listening for pleasure, personal satisfaction, or appreciation. Ex. music
Critical Listening Listening that judges the accuracy of the information presented, determines the reasonableness of conclusions, and evaluates its presenter
Critical Thinking The ability to analyze and assess information. Ex. being able to take a message and determine if the speaker is well informed or shows clear thinking skills.
Created by: Tain45
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