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2.09

TermDefinition
Benefits Advantage you get with the product
Close The point in the sell when the customer buys the product
Discovering customer needs salesperson determines what customer wants
Establishing relationship A salesperson making a contact with the customer
Features Facts about product
Follow-up How a salesperson acts after interaction with customer
Need Something required
Objection The thing that prevents the sale to happen
Preparing to sell The salesperson get knowledge of product to sell it
Prescribing solutions Salesperson recommends product
Product Demonstration Salesperson presents product
Reaching closure Salesperson addresses customer need
Reaffirming the buyer-seller relationship Salesperson follows up the sale and make a life long customer
Sales lead generation Finding potential customers
Sales lead qualification Determining of customer wants a product
Sales presentation The salesperson use to convince customer to buy
Selling Process The process of saleing to a customer
Suggestion selling The technique used to sell to cusyomer
Created by: BETAsatchel
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