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CIW
LESSON 10
| Question | Answer |
|---|---|
| Define a Project management? | applying knowledge, skills and processes to specific activities in order to meet deadlines and achieve desired results |
| Define a Project? | a sequence of tasks that must be accomplished within a certain time frame to achieve a desired result |
| A unit of work during a project | Task |
| A person, department or device needed to accomplish a task | Resource |
| The appointment of a specific resource to a specific task | Assignment |
| Define a Scope? | the goals and tasks of a project, and the work required to complete them |
| Gradual increases in project scope that occur in small increments over time | Scope creep |
| What are the Factors that affect every project | Time, Money, Scope |
| An internal or in-house Web site used only by employees within a company | Intranet |
| An internal network designed to provide access to selected external users; is not available to the Internet public? | Extranet |
| Webinars and Web conferences? | online training or conference sessions that utilize Internet technology to provide interactive and presentation elements to users |
| Audio/video Web events that are distributed over the Internet? | Webcasts |
| The traditional way to connect groups and individuals via telephone conference calls? | Voice conferencing |
| Project teamwork in which team members review the work of another team member and vice versa? | Separation of duties |
| International benchmark for systemizing processes to help organizations produce products and services that meet government regulations and the quality standards set by customers? | ISO 9000 standards |
| Seeks to identify and eliminate the causes of defects and errors in manufacturing and business processes in an effort to reach? near-perfection | Six Sigma methodology |
| IT projects are bound by the rules and policies that govern the organization? | Organizational rules and policies |
| Acquire the necessary tools to accomplish their tasks Receive clear, detailed objectives and instructions so they can produce the proper deliverables | IT professionals have the right to |
| IT professionals have the responsibility to: | Provide services in a timely, cost-effective, secure manner Keep workflow interruptions and system downtime to a minimum |
| five phases that define the activities and events that occur from the beginning of a program through to its conclusion | Program management life cycle |
| Benefits management Stakeholder management Program governance | Program management consists of: |
| the process of managing multiple interdependent projects to improve the performance of an organization | Program management |
Created by:
tobiadebimpe
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