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Comm. Component

WVSOM Class of 2012 Communication Component

QuestionAnswer
a term indicating one’s appreciation, understanding, and acceptance of someone else’s emotional situation is an example of what? empathy
Attentiveness and Warmth, Communicating Empathy, Respect, Support, and Promoting partnership are all aspects of which portion of the essential elements of healthcare? building the relationship
Construction of the story, understanding the patients perspective, and helping the patient, (ultimately healing) are all aspects of which portion of the essential elements of healthcare? gathering information
Social context, cultural factors, conflicts between patients’ expectations and the culture of medicine, language and literacy, healthcare disparities and the role of the physician are all examples of what aspect of the essential elements of healthcare? understanding the patient's perspective
ask-tell-ask is part of what aspect of the essential elements of healthcare? sharing information
what does ask-tell-ask refer to? ask to determine needs, tell information, ask for understanding
Present options, be explicit about your limits, patients thoughts about options, offering opinion or advice, acknowledging agreements/disagreements are all skills related to what essential element of healthcare? reaching agreement skills
Eliciting questions and concerns before transitioning to closure, alerting the patient that the encounter is ending, summarizing and clarifying plans, and providing a personal and truthful goodbye are all elements of what portion of quality healthcare? providing closure
Created by: mhassan
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