Save
Busy. Please wait.
Log in with Clever
or

show password
Forgot Password?

Don't have an account?  Sign up 
Sign up using Clever
or

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.


Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't know
Remaining cards (0)
Know
0:00
share
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

ChapterTwo

Global E-Business and Collaboration

QuestionAnswer
A formal organization whose aim is to produce products or provide services for a profit. business
Applications and technologies to help users make better business decisions. business intelligence (BI)
The unique ways in which organizations coordinate and organize work activities, information, and knowledge to produce a product or service. business processes
Senior manager in charge of the information systems function in the firm. chief information officer (CIO)
Responsible for the firm's knowledge management program. chief knowledge officer (CKO)
Responsible for ensuring the company complies with existing data privacy laws. chief privacy officer (CPO)
Heads a formal security function for the organization and is responsible for enforcing the firm's security policy. chief security officer (CSO)
Working with others to achieve shared and explicit goals. collaboration
Information systems that track all the ways in which a company interacts with its customers and analyze these interactions to optimize revenue, profitability, customer satisfaction, and customer retention. customer relationship management (CRM) systems
People such as secretaries or bookkeepers who process the organization's paperwork. data workers
Information systems at the organization's management level that combine data and sophisticated analytical models or the data analysis tools to support semiconstructed and unstructured decision making. decision-support systems (DSS)
Displays all of a firm's key performance indicators as graphs and charts on a single screen to provide a one-page overview of all the critical measurements necessary to make key executive decisions. digital dashboard
The use of the Internet and digital technology to execute all the business processes in the enterprise. Includes e-commerce as well as processes for the internal management of the firm and for the coordination with suppliers and other business partners. electronic business (e-business)
The process of buying and selling goods and services electronically involving transactions using the Internet, networks, and other digital technologies. electronic commerce (e-commerce)
Use of the internet and related technologies to digitally enable government and public sector agencies' relationships with citizens, businesses, and other arms of government. e-government
Representatives of departments outside the information systems group for whom applications are developed. end users
Systems (sys) that can coordinate activities, decisions, and knowledge across many different functions, levels, and business units in a firm. Include enterprise sys, supply chain mgmt sys, customer relationship mgmt sys, and knowledge mgmt sys. enterprise applications
Integrated enterprise-wide information systems that coordinate key internal processes of the firm. Also known as enterprise resource planning. (ERP). enterprise systems
Information systems at the organization's strategic level designed to address unstructured decision making through advanced graphics and communications. executive support systems (ESS)
The formal organizational unit that is responsible for the information systems function in the organization. information systems department
Leaders of the various specialists in the information systems department. information systems managers
Information systems that automate the flow of information across organizational boundaries and link a company to its customers, distributors, or suppliers. interorganizational system
Systems that support the creation, capture, storage, and dissemination of firm expertise and knowledge. knowledge management systems (KMS)
People such as engineers or architects who design products for services and create knowledge for the organization. knowledge workers
The study of information systems focusing on their use in business and management. management information systems (MIS)
People in the middle of the organizational hierarchy who are responsible for carrying out the plans and goals of senior management. middle management
People who monitor the day-to-day activities of the organization. operational management
Web interface for presenting integrated personalized content from a variety of sources. Also refers to a Web site service that provides an intial point of entry to the Web. portal
People who actually produce the products or services of the organization. production or service workers
Highly trained technical specialists who write computer software instructions. programmers
People occupying the topmost hierarchy in an organization who are responsible for making long-range decisions. senior management
Information systems that automate the flow of information between a firm and its suppliers in order to optimize the planning, sourcing, manufacturing, and delivery of products and services. supply chain management systems (SCM)
Specialists who translate business problems and requirements into information requirements and systems, acting as liaison between the information systems department and the rest of the organization. systems analysts
Teams are formal groups whose members collaborate to achieve specific goals. teams
Telepresence is a technology that allows a person to give the appearance of being present at a location other than his or her true physical location. telepresence
Computerized systems that perform and record the daily routine transactions necessary to conduct the businesss; they serve the organization's operational level. transaction processing systems (TPS)
Is responsible for enterprise-wide governance and usage of information to maximize the value of the organizations data Chief data officer (CDO)
What are the Four Major Functions of a Business? Surrounding Product or Service: * Human resources * Finance and Accounting * Sales and marketing, *Manufacturing and Production.
What are the three business hierarchical levels in a firm? Top to bottom. 1.Senior management 2.Middle management (Scientists and knowledge workers) 3. Operational Management (Production and service workers, data workers)
What are the roles of information systems in a business? 1. Achieve operational excellence 2. Attain customer intimacy 3. Develop new products and services 4. Improve decision making 5. Achieve competitive advantage 6. Ensure survival
What is the Enterprise Application Architecture? 1. Enterprise Systems *Supply Chain Management Systems *Customer Relationship Management Systems 2. Knowledge Management Systems * Human resources * Finance and Accounting * Sales and marketing, *Manufacturing and Production.
Why collaboration and teamwork are more important today? 1. Changing nature of work. 2. Growth of professional work 3. Changing organization of the firm 4. Changing scope of the firm 5. Emphasis on innovation 6. Changing culture of work and business
Application of Social Business 1. Social networks 2. Crowdsourcing 3. Social commerce 4. Social marketing
Business Benefits of Collaboration and Social Business 1. Productivity 2. Quality 3. Innovation 4. Customer service 5. Financial performance
Enterprise Social Networking Software Capabilities 1. Profiles 2. Content sharing 3. Feeds and notifications 4. Groups and team workspaces 5. Tagging and social bookmarking 6. Permission and privacy
Information Systems Services 1. Computing services 2. Telecommunications services 3. Data management services 4. Application software services 5. Physical facilities management services 6. IT management services 7. IT standards services 8. IT research and development services
Created by: TroyIS3310
Popular Computers sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards