click below
click below
Normal Size Small Size show me how
P-415 Ch 14 #1
Communicating w/Internal & External Publics
Question | Answer |
---|---|
Job Stressors | Job/Org Elements Role Elements Relationships Family Elements |
Outcomes of Job Stressors | Physical, Psychological, Organizational stress |
Coping | Social support from others Personal factors: Type A/B patterns, Big 5 model Coping behaviors: Problem solving, leisure, drinking, entertainment, etc. |
Social Support | Generally, high-stressed Individuals suffered low-social support & vice versa |
Study Result | Employees with more social support are more likely to have high level of commitment |