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Comm. & Collab.
Communication and Collaboration
| Question | Answer |
|---|---|
| What is the acronym for communication? | TALK |
| What does a good conversation start with? | Listening |
| When communicating it is best if you make a _____. | List |
| What is the acronym for collaboration? | TEAM |
| You should always be aware of your ________. | Audience |
| To have commitment you must establish ______. | Trust |
| You must have this to have a good work environment. | Respect |
| What is a term used for someone who listens physically and verbally? | Active Listening |
| You can show you're commited by giving _____. | Input |
| You should always have this when communicating. | Purpose |
| What should you set in order to establish and effective environment? | Rules |
| You should always help others in a group and you can do this by accessing their ______. | Strengths |
| When working in a team it is always good to show________. | Flexiblity |
| Expressing the details concisely will help you ________________________. | communicate |
| What is the starting point for all communication? | audience |
| What is the purpose in speaking or writing to a group? | inform, persuade, entertain |
| Not only must you know your audience you must know how they ______________ as well. | listen |
| Three benefits of hyperconnectivity are the ability to ___, ___, and ___. | know, dialogue and innovate |
| Active listening involves both positive ____ & ____ feedback. | verbal and nonverbal |
| When someone listens physically and verbally responds to what is said, this is called ______ ___________. | active listening |
| What term is used to describe the use of multiple systems and devises that are constantly connected to social networks and streams of information? | HYPERCONNECTIVITY |
| What should you do when a member of your team starts to fall behind with their assigned task? | Reassign the task to another team member |
| Name 3 of the 5 steps a team should use to make adjustments when there are conflicts within the group. | Direct approach, Bargaining, Enforcement of team rules, Retreat, De-emphasis |
| Besides making adjustments due to team member conflicts, what other reason might a team need to make adjustments? | Technical problems, scheduling problems, communication errors |