ITIL Lifecycle Word Scramble
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Term | Definition |
Service Strategy | Setting overall direction, it acts as the axis around which the lifecycle rotates |
Service Design | Covers designing services to meet the strategic objectives |
Service Transition | Covers introduction of the service, and subsequent changes to it |
Service Operation | Covers the actual running of the service in the live environment |
Continual Service Improvement | Covers production and prioritization of improvement programmes and projects based on strategic objectives |
Created by:
JohnMerchant
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