PMP Chapter 9 Word Scramble
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Question | Answer |
When conducting the planning for human resources on a project, a project management team will encounter five interfaces. What are they? | Organizational, Technical, Interpersonal, Poltical & Logistical |
When a project needs human resources it is considered a (BLANK) | Staffing requirement |
In organizational structures whose matrix is weak or functional the project manager will often need to share project team member's time with (BLANK) | The functional manager |
While contracts and agreements with unions may serve a human resource project constraint, the union's themselves are considered (BLANK) | Stakeholders |
The theory that posits that management sees workers as either lazy or motivated is called what? | McGregor's Theory of X and Y |
The five types of power that the project manager wields are: | Expert, Reward, Formal, Coercive and Referent |
If a project manager rules with an "iron hand" he or she is most likely wielding which "power" | Coercive |
The assumption that skilled technologist would also be skilled at managing a technology project is known as the... | Halo Effect |
What are the five approaches to conflict resolution? | Collaboration, Force, Compromise, Smoothing & Avoidance |
The avoidance method of conflict resolution results in a (BLANK) - (BLANK) solution. | Yield - Lose solution where one party disengages to avoid a conflict. |
True or False - The most likely source of conflict for project teams is personality conflict. | False - Personality are often the least likely cause of issues. |
Which organizational theory focuses participative management by employees? | Ouchi's Theory Z |
This organizational theory states that people will behave based on what they expect as a result of their behavior; that people will work in relation to the expected reward of the work. | Vroom's Expectancy Theory |
This type of "power" is often present when the project team personally knows the project manager. It can also manifest when persons or organizational prestige have selected a PM. | Referent |
When the person with the power makes a decision to resolve a conflict this is known as (BLANK). | Forcing |
In which organizational structure would the project managers position always be full time? | Projectized |
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