2.01
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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What does a salesperson need to do to be successful in selling? | show 🗑
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show | Joe because he will get more repeat business
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show | Live up to their promises
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show | Calling to make sure the products are satisfactory
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show | Calling to make sure the products are satisfactory
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show | Providing ample product information
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What should a salesperson do when dealing with a customer who wants to return an unsatisfactory item? | show 🗑
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show | Financial resources
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show | Make sure the mistake is corrected
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show | Devote their full attention to customers
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Question: How do service-oriented companies often improve their levels of service? | show 🗑
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What is one of the benefits to a business of reinforcing service orientation through communication? | show 🗑
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show | Make sure you clearly understand customers' inquiries
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show | Make sure you clearly understand customers' inquiries
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What is a businesslike way for employees to handle a situation in which they must obtain information requested by customers and call the customers back? | show 🗑
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What are businesspeople who fail to adapt their communication styles to appeal to their international clients likely to do? | show 🗑
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Jami researched her international customers' buying behanior. Jami wanted to be sure she did make the common mistake to do which of the following actions? | show 🗑
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show | Being patient, flexible, and empathetic
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What is a factor that affects a business's selection of policies to guide its operations? | show 🗑
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show | To make sure the business's actions are consistent
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
qwill55
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