Airline general terminology for FA
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| ADHERE | To follow closely or to follow without deviation
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| ADULT | A passenger who has reached their thirteenth birthday.
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| AFT | The rear; toward the tail section of the aircraft.
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| AGENT | A person who assists passengers on the ground with company related business(reservations, gate and ground).
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| AIRCRAFT TAIL NUMBER | An identification number painted on the tail section of the aircraft.
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| ABLE-BODIED PERSON (ABP) | A passenger (not a crewmember)who assists in evacuating an aircraft.
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| AIRCRAFT LEFT | Determined by facing forward in the cabin looking forward, toward the pilots. The left side is aircraft left.
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| AIRCRAFT RIGHT | Determined by facing forward in the cabin looking forward, toward the pilots. The right side is aircraft right.
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| ALTITUDE | The height above sea level measured in feet.
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| ANNUNCIATOR PANEL | Bank of colored lights that work in conjunction with the aircraft call chime system.
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| ARM | To turn on or prepare equipment for use.
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| ASCENT | The reaction of an airplane climbing.
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| BALLAST | Weight added to an aircraft to keep it in proper weight and balance.
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| BIDDING | The procedure that crewmembers are awarded monthly and vacation schedules.
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| BLOCK TIME | The time the blocks are pulled from beneath the aircraft wheels prior to taxi until the blocks are replaced upon completion of the flight.
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| BOARDING PASS | Card issued to passenger4s prior to boarding, showing date, destination and flight number. Each passenger must have a boarding pass before he/she can board an aircraft.
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| BRIEFING | The instructions concerning procedures and particulars.
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| BULKHEAD | The partition or wall separating various compartments in an aircraft.
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| BUMP | The removal of a passenger, normally non-revenue, from a flight for weight/balance considerations or because the flight is full.
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| BUY ON BOARD (BOB) | Buy on board sales. Includes food items and hard alcohol. Available for purchase using credit/debit cards only. Important source of additional revenue.
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| CABIN | The section of the aircraft for passenger seating.
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| CABIN ALTITUDE | The simulated altitude (pressurized) maintained in the cabin of an aircraft.
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| CAPTAIN (CA) | The pilot responsible for the entire aircraft including crew and passengers. Occupies left seat.
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| CAROUSEL | A moving circular platform from which passengers may claim checked luggage.
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| CARRIER | A company involved in the transportation of people.
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| CARRY-OUT CART | Covered cart, with the logo "Ala Carte" printed on the canopy, in which passengers can leave carry-on bags before boarding the aircraft and pick them up immediately after exiting the aircraft.
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| CHECK RIDE - FAA | An evaluation given to a crewmember by a qualified FAA official, or other designated person.
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| CHECK RIDE - HORIZON AIR | An evaluation on board the aircraft given by an Inflight Training and Compliance Specialist or other members of the training department. The evaluation involves ensuring the Flight Attendant meets all safety-related and company-related standards.
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| CEILING | The distance from the ground to the base of the lowest cloud, measured in feet.
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| CENTER OF GRAVITY (CG) | The center of gravity of the aircraft depending on weight and balance of the loads.
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| CHILD | A passenger who is at least two years old, but has not reached their thirteenth birthday.
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| CIRCUIT BREAKER | A current-limiting device (a fuse) that can be reset. A system used in electrical circuits to prevent the system from overloading.
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| CLEARANCE | The approval given for an airplane to fly the specified route in the flight plan.
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| COMAIL | Company material usually shipped on company aircraft.
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| CONCOURSE | A large hallway which leads to the area where aircraft are parked for passenger boarding.
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| COWLING | The metal that encloses an engine.
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| CREWMEMBER | A qualified individual assigned by an air carrier for the performing of duties on an airplane.
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| CREW SCHEDULING | The department that handles scheduling of all crews.
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| CRITICAL PHASE OF FLIGHT | All ground operations involving taxi, takeoff, landing and all other flight operations conducted below 10,000 feet.
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| CRUISING ALTITUDE | The height at which an aircraft flies for the majority of flight after ascent and before descent.
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| DEADHEAD (DH) | The transportation of crewmembers from one point to another to position for a trip or return to home base.
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| DECOMPRESSION | When the cabin pressurization system has failed and the atmosphere inside the aircraft equals the air outside the aircraft.
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| DE-ICE | Removing ice from the wings with warm air from the engines, by inflation of "boots" on the leading edge of aircraft surfaces, or by chemical means on the ground.
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| DELAY | Occurs when a flight operates behind schedule.
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| DEMONSTRATION | The showing of passengers the usage of various types of emergency equipment and/or exit locations.
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| DESCENT | The movement of an aircraft from a higher to a lower altitude.
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| DIRECT FLIGHT | A flight, regardless of the number of intermediate stops, which normally does not require transfer to another aircraft.
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| DISPATCH (DISP) | Licensed operators who have the responsibility of scheduling and monitoring all aircraft and crew.
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| DITCHING | Term used for a water landing and evacuation of an aircraft.
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| DOMICILE | An airline crew base.
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| DON | To put on.
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| DRAFT | Mandatory assignment of a Flight Attendant to duty on a day off.
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| DUTY TIME | The time a Flight Attendant is on duty. Duty time begins one hour prior to scheduled departure time of the first flight of a flying sequence and extends to 15 minutes after the termination of the last flight of a flying sequence.
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| EGRESS | To go out or exit.
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| EMPENNAGE | The tail assembly of the aircraft.
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| EN ROUTE | In flight when you are on or along the way.
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| EQUIPMENT | Aircraft
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| EVACUATION | The emergency movement of passengers from the aircraft using all available exits.
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| FLIGHT ATTENDANT (FA) | A qualified individual assigned by the company to perform all duties required by the FAA in the cabin of the aircraft.
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| FLIGHT ATTENDANT INFORMATION FILE (FAIF) | Contains pertinent information and must be read before each trip.
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| FLIGHT CREW INFORMATION FILE (FCIF) | Contains pilot information (same as FAIF for Flight Attendant).
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| FEATHERED PROP | When the propeller blade turns so the leading edge is into the wind. This reduces drag or wind resistance making it easier to fly the aircraft with an engine inoperative.
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| FERRY FLIGHT | A flight with no passengers or cargo on board which is made to position an aircraft for a flight or to get it to its home base.
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| FIRST OFFICER (FO) | A pilot who occupies the right seat.
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| FLIGHT CREW MEMBER | FAA term used for pilots.
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| FLIGHTDECK (COCKPIT) | The area from which the aircraft is flown.
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| FLIGHT PLAN | A predetermined plan to be followed during flight based on the latest information available on the route. it is submitted to ATC prior to takeoff.
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| FLIGHT SCHEDULE | Computerized timetable located on the WWW.alaskaair.com website listing all AS flights.
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| FORWARD (FWD) | Toward the front of the aircraft.
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| FUSELAGE | The main structure or central section of an airplane that houses the crew, passengers, etc.
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| GALLEY | The area used for food storage and service preparation.
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| GATE | A holding area where passengers wait prior to boarding the aircraft.
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| GEAR | The landing gear.
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| GOLDSTREAK | Counter to counter, small package service provided by Alaska Air.
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| GROUND SPEED | The speed of an aircraft, or flight, measured by the distance it travels over the ground taking wind velocity into account. IE: aircraft cruises at 300 mph, with a 25 mph tailwind (from rear): ground speed is 325 MPH
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| HANGER | A building where airplanes are sheltered during maintenance work.
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| HEADWIND | A wind blowing in such a direction that the principle effect is to reduce the ground speed of an airplane in flight.
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| HOLDING | A predetermined maneuver that keeps an aircraft within specific air space while waiting t descend.
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| HUBS | The connecting terminals that are served by commuter and major airlines.
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| INSTRUMENT FLIGHT RULES (IFR) | The weather conditions, which require pilots to fly by instruments only.
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| INSTRUMENT LANDING SYSTEM (ILS) | An electronic system that gives directional and elevation guidance to the runway in poor weather conditions.
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| INITIAL OPERATING EXPERIENCE (IOE) | The time a Flight Attendant trainee will fly under the supervision of an Inflight Trainer.
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| INBOARD | Nearest to the aisle.
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| INCOMING CREW | The crew coming in from a flight.
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| INFANT | A passenger under two years of age.
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| INFLIGHT INSTRUCTOR | A Flight Attendant that performs initial, recurrent, and other ground school instruction. Like an Inflight Trainer,m they also provide guidance and coaching to all Flight Attendants.
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| INFLIGHT READ FILE (IRF) | Contains items that do not have a direct operational impact. IRF's are not mandatory, but are encouraged to be read at the Flight Attendants leisure. some examples include hotel changes and bidding information.
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| INFLIGHT TRAINER | A Flight Attendant that performs the IOE training of a new hire Flight Attendant. They also provide guidance and coaching to all Flight Attendants.
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| INFLIGHT TRAINING AND COMPLIANCE SPECIALIST | A full time specialist that performs classroom instructions and training support for Flight Atte4ndants. They also provide guidance and coaching to all flight Attendants through check rides.
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| INOPERATIVE (INOP) | Not operating, not working.
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| INTERMEDIATE STOP | A stop at a city between the originating and termination points of a flight.
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| INTERPHONE | The phone used to speake to the flightdeck or Flight Attendants on the aiarcraft.
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| INSTANT TRAVEL MACHINE (ITM) | A kiosk that allows passengers and crewmembers to check in for a flight without assistance from a gate agent.
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| JUMPSEAT (JS) | A collapsible seat designated for crewmembers or authorized observers.
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| LAYOVER | Crew rest break between flight assignments usually at an out station.
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| LEG OF FLIGHT | A portion of a flight series between stops.
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| LOGO | A copany insigna or emblem.
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| MAIN CABIN DOOR (MCD) | The aircraft door primarily used for passenger boarding and deplaning.
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| MINIMUM CREW | The smallest number of Flight Attendant crewmembers required by the FAA, whih is one working Flight Attendant for each 50 seats on the aircraft.
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| MONITOR | To watch, check, or keep track of.
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| MOVEMENT ON THE SURFACE | The movement of an aircraft on the surface of the airport-including pushback, towing and taxi.
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Created by:
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