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QX FA Airline Terms
Airline general terminology for FA
| Question | Answer |
|---|---|
| ADHERE | To follow closely or to follow without deviation |
| ADULT | A passenger who has reached their thirteenth birthday. |
| AFT | The rear; toward the tail section of the aircraft. |
| AGENT | A person who assists passengers on the ground with company related business(reservations, gate and ground). |
| AIRCRAFT TAIL NUMBER | An identification number painted on the tail section of the aircraft. |
| ABLE-BODIED PERSON (ABP) | A passenger (not a crewmember)who assists in evacuating an aircraft. |
| AIRCRAFT LEFT | Determined by facing forward in the cabin looking forward, toward the pilots. The left side is aircraft left. |
| AIRCRAFT RIGHT | Determined by facing forward in the cabin looking forward, toward the pilots. The right side is aircraft right. |
| ALTITUDE | The height above sea level measured in feet. |
| ANNUNCIATOR PANEL | Bank of colored lights that work in conjunction with the aircraft call chime system. |
| ARM | To turn on or prepare equipment for use. |
| ASCENT | The reaction of an airplane climbing. |
| BALLAST | Weight added to an aircraft to keep it in proper weight and balance. |
| BIDDING | The procedure that crewmembers are awarded monthly and vacation schedules. |
| BLOCK TIME | The time the blocks are pulled from beneath the aircraft wheels prior to taxi until the blocks are replaced upon completion of the flight. |
| BOARDING PASS | Card issued to passenger4s prior to boarding, showing date, destination and flight number. Each passenger must have a boarding pass before he/she can board an aircraft. |
| BRIEFING | The instructions concerning procedures and particulars. |
| BULKHEAD | The partition or wall separating various compartments in an aircraft. |
| BUMP | The removal of a passenger, normally non-revenue, from a flight for weight/balance considerations or because the flight is full. |
| BUY ON BOARD (BOB) | Buy on board sales. Includes food items and hard alcohol. Available for purchase using credit/debit cards only. Important source of additional revenue. |
| CABIN | The section of the aircraft for passenger seating. |
| CABIN ALTITUDE | The simulated altitude (pressurized) maintained in the cabin of an aircraft. |
| CAPTAIN (CA) | The pilot responsible for the entire aircraft including crew and passengers. Occupies left seat. |
| CAROUSEL | A moving circular platform from which passengers may claim checked luggage. |
| CARRIER | A company involved in the transportation of people. |
| CARRY-OUT CART | Covered cart, with the logo "Ala Carte" printed on the canopy, in which passengers can leave carry-on bags before boarding the aircraft and pick them up immediately after exiting the aircraft. |
| CHECK RIDE - FAA | An evaluation given to a crewmember by a qualified FAA official, or other designated person. |
| CHECK RIDE - HORIZON AIR | An evaluation on board the aircraft given by an Inflight Training and Compliance Specialist or other members of the training department. The evaluation involves ensuring the Flight Attendant meets all safety-related and company-related standards. |
| CEILING | The distance from the ground to the base of the lowest cloud, measured in feet. |
| CENTER OF GRAVITY (CG) | The center of gravity of the aircraft depending on weight and balance of the loads. |
| CHILD | A passenger who is at least two years old, but has not reached their thirteenth birthday. |
| CIRCUIT BREAKER | A current-limiting device (a fuse) that can be reset. A system used in electrical circuits to prevent the system from overloading. |
| CLEARANCE | The approval given for an airplane to fly the specified route in the flight plan. |
| COMAIL | Company material usually shipped on company aircraft. |
| CONCOURSE | A large hallway which leads to the area where aircraft are parked for passenger boarding. |
| COWLING | The metal that encloses an engine. |
| CREWMEMBER | A qualified individual assigned by an air carrier for the performing of duties on an airplane. |
| CREW SCHEDULING | The department that handles scheduling of all crews. |
| CRITICAL PHASE OF FLIGHT | All ground operations involving taxi, takeoff, landing and all other flight operations conducted below 10,000 feet. |
| CRUISING ALTITUDE | The height at which an aircraft flies for the majority of flight after ascent and before descent. |
| DEADHEAD (DH) | The transportation of crewmembers from one point to another to position for a trip or return to home base. |
| DECOMPRESSION | When the cabin pressurization system has failed and the atmosphere inside the aircraft equals the air outside the aircraft. |
| DE-ICE | Removing ice from the wings with warm air from the engines, by inflation of "boots" on the leading edge of aircraft surfaces, or by chemical means on the ground. |
| DELAY | Occurs when a flight operates behind schedule. |
| DEMONSTRATION | The showing of passengers the usage of various types of emergency equipment and/or exit locations. |
| DESCENT | The movement of an aircraft from a higher to a lower altitude. |
| DIRECT FLIGHT | A flight, regardless of the number of intermediate stops, which normally does not require transfer to another aircraft. |
| DISPATCH (DISP) | Licensed operators who have the responsibility of scheduling and monitoring all aircraft and crew. |
| DITCHING | Term used for a water landing and evacuation of an aircraft. |
| DOMICILE | An airline crew base. |
| DON | To put on. |
| DRAFT | Mandatory assignment of a Flight Attendant to duty on a day off. |
| DUTY TIME | The time a Flight Attendant is on duty. Duty time begins one hour prior to scheduled departure time of the first flight of a flying sequence and extends to 15 minutes after the termination of the last flight of a flying sequence. |
| EGRESS | To go out or exit. |
| EMPENNAGE | The tail assembly of the aircraft. |
| EN ROUTE | In flight when you are on or along the way. |
| EQUIPMENT | Aircraft |
| EVACUATION | The emergency movement of passengers from the aircraft using all available exits. |
| FLIGHT ATTENDANT (FA) | A qualified individual assigned by the company to perform all duties required by the FAA in the cabin of the aircraft. |
| FLIGHT ATTENDANT INFORMATION FILE (FAIF) | Contains pertinent information and must be read before each trip. |
| FLIGHT CREW INFORMATION FILE (FCIF) | Contains pilot information (same as FAIF for Flight Attendant). |
| FEATHERED PROP | When the propeller blade turns so the leading edge is into the wind. This reduces drag or wind resistance making it easier to fly the aircraft with an engine inoperative. |
| FERRY FLIGHT | A flight with no passengers or cargo on board which is made to position an aircraft for a flight or to get it to its home base. |
| FIRST OFFICER (FO) | A pilot who occupies the right seat. |
| FLIGHT CREW MEMBER | FAA term used for pilots. |
| FLIGHTDECK (COCKPIT) | The area from which the aircraft is flown. |
| FLIGHT PLAN | A predetermined plan to be followed during flight based on the latest information available on the route. it is submitted to ATC prior to takeoff. |
| FLIGHT SCHEDULE | Computerized timetable located on the WWW.alaskaair.com website listing all AS flights. |
| FORWARD (FWD) | Toward the front of the aircraft. |
| FUSELAGE | The main structure or central section of an airplane that houses the crew, passengers, etc. |
| GALLEY | The area used for food storage and service preparation. |
| GATE | A holding area where passengers wait prior to boarding the aircraft. |
| GEAR | The landing gear. |
| GOLDSTREAK | Counter to counter, small package service provided by Alaska Air. |
| GROUND SPEED | The speed of an aircraft, or flight, measured by the distance it travels over the ground taking wind velocity into account. IE: aircraft cruises at 300 mph, with a 25 mph tailwind (from rear): ground speed is 325 MPH |
| HANGER | A building where airplanes are sheltered during maintenance work. |
| HEADWIND | A wind blowing in such a direction that the principle effect is to reduce the ground speed of an airplane in flight. |
| HOLDING | A predetermined maneuver that keeps an aircraft within specific air space while waiting t descend. |
| HUBS | The connecting terminals that are served by commuter and major airlines. |
| INSTRUMENT FLIGHT RULES (IFR) | The weather conditions, which require pilots to fly by instruments only. |
| INSTRUMENT LANDING SYSTEM (ILS) | An electronic system that gives directional and elevation guidance to the runway in poor weather conditions. |
| INITIAL OPERATING EXPERIENCE (IOE) | The time a Flight Attendant trainee will fly under the supervision of an Inflight Trainer. |
| INBOARD | Nearest to the aisle. |
| INCOMING CREW | The crew coming in from a flight. |
| INFANT | A passenger under two years of age. |
| INFLIGHT INSTRUCTOR | A Flight Attendant that performs initial, recurrent, and other ground school instruction. Like an Inflight Trainer,m they also provide guidance and coaching to all Flight Attendants. |
| INFLIGHT READ FILE (IRF) | Contains items that do not have a direct operational impact. IRF's are not mandatory, but are encouraged to be read at the Flight Attendants leisure. some examples include hotel changes and bidding information. |
| INFLIGHT TRAINER | A Flight Attendant that performs the IOE training of a new hire Flight Attendant. They also provide guidance and coaching to all Flight Attendants. |
| INFLIGHT TRAINING AND COMPLIANCE SPECIALIST | A full time specialist that performs classroom instructions and training support for Flight Atte4ndants. They also provide guidance and coaching to all flight Attendants through check rides. |
| INOPERATIVE (INOP) | Not operating, not working. |
| INTERMEDIATE STOP | A stop at a city between the originating and termination points of a flight. |
| INTERPHONE | The phone used to speake to the flightdeck or Flight Attendants on the aiarcraft. |
| INSTANT TRAVEL MACHINE (ITM) | A kiosk that allows passengers and crewmembers to check in for a flight without assistance from a gate agent. |
| JUMPSEAT (JS) | A collapsible seat designated for crewmembers or authorized observers. |
| LAYOVER | Crew rest break between flight assignments usually at an out station. |
| LEG OF FLIGHT | A portion of a flight series between stops. |
| LOGO | A copany insigna or emblem. |
| MAIN CABIN DOOR (MCD) | The aircraft door primarily used for passenger boarding and deplaning. |
| MINIMUM CREW | The smallest number of Flight Attendant crewmembers required by the FAA, whih is one working Flight Attendant for each 50 seats on the aircraft. |
| MONITOR | To watch, check, or keep track of. |
| MOVEMENT ON THE SURFACE | The movement of an aircraft on the surface of the airport-including pushback, towing and taxi. |
Created by:
Jennifer Hensley
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