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QX FA Airline Terms

Airline general terminology for FA

ADHERE To follow closely or to follow without deviation
ADULT A passenger who has reached their thirteenth birthday.
AFT The rear; toward the tail section of the aircraft.
AGENT A person who assists passengers on the ground with company related business(reservations, gate and ground).
AIRCRAFT TAIL NUMBER An identification number painted on the tail section of the aircraft.
ABLE-BODIED PERSON (ABP) A passenger (not a crewmember)who assists in evacuating an aircraft.
AIRCRAFT LEFT Determined by facing forward in the cabin looking forward, toward the pilots. The left side is aircraft left.
AIRCRAFT RIGHT Determined by facing forward in the cabin looking forward, toward the pilots. The right side is aircraft right.
ALTITUDE The height above sea level measured in feet.
ANNUNCIATOR PANEL Bank of colored lights that work in conjunction with the aircraft call chime system.
ARM To turn on or prepare equipment for use.
ASCENT The reaction of an airplane climbing.
BALLAST Weight added to an aircraft to keep it in proper weight and balance.
BIDDING The procedure that crewmembers are awarded monthly and vacation schedules.
BLOCK TIME The time the blocks are pulled from beneath the aircraft wheels prior to taxi until the blocks are replaced upon completion of the flight.
BOARDING PASS Card issued to passenger4s prior to boarding, showing date, destination and flight number. Each passenger must have a boarding pass before he/she can board an aircraft.
BRIEFING The instructions concerning procedures and particulars.
BULKHEAD The partition or wall separating various compartments in an aircraft.
BUMP The removal of a passenger, normally non-revenue, from a flight for weight/balance considerations or because the flight is full.
BUY ON BOARD (BOB) Buy on board sales. Includes food items and hard alcohol. Available for purchase using credit/debit cards only. Important source of additional revenue.
CABIN The section of the aircraft for passenger seating.
CABIN ALTITUDE The simulated altitude (pressurized) maintained in the cabin of an aircraft.
CAPTAIN (CA) The pilot responsible for the entire aircraft including crew and passengers. Occupies left seat.
CAROUSEL A moving circular platform from which passengers may claim checked luggage.
CARRIER A company involved in the transportation of people.
CARRY-OUT CART Covered cart, with the logo "Ala Carte" printed on the canopy, in which passengers can leave carry-on bags before boarding the aircraft and pick them up immediately after exiting the aircraft.
CHECK RIDE - FAA An evaluation given to a crewmember by a qualified FAA official, or other designated person.
CHECK RIDE - HORIZON AIR An evaluation on board the aircraft given by an Inflight Training and Compliance Specialist or other members of the training department. The evaluation involves ensuring the Flight Attendant meets all safety-related and company-related standards.
CEILING The distance from the ground to the base of the lowest cloud, measured in feet.
CENTER OF GRAVITY (CG) The center of gravity of the aircraft depending on weight and balance of the loads.
CHILD A passenger who is at least two years old, but has not reached their thirteenth birthday.
CIRCUIT BREAKER A current-limiting device (a fuse) that can be reset. A system used in electrical circuits to prevent the system from overloading.
CLEARANCE The approval given for an airplane to fly the specified route in the flight plan.
COMAIL Company material usually shipped on company aircraft.
CONCOURSE A large hallway which leads to the area where aircraft are parked for passenger boarding.
COWLING The metal that encloses an engine.
CREWMEMBER A qualified individual assigned by an air carrier for the performing of duties on an airplane.
CREW SCHEDULING The department that handles scheduling of all crews.
CRITICAL PHASE OF FLIGHT All ground operations involving taxi, takeoff, landing and all other flight operations conducted below 10,000 feet.
CRUISING ALTITUDE The height at which an aircraft flies for the majority of flight after ascent and before descent.
DEADHEAD (DH) The transportation of crewmembers from one point to another to position for a trip or return to home base.
DECOMPRESSION When the cabin pressurization system has failed and the atmosphere inside the aircraft equals the air outside the aircraft.
DE-ICE Removing ice from the wings with warm air from the engines, by inflation of "boots" on the leading edge of aircraft surfaces, or by chemical means on the ground.
DELAY Occurs when a flight operates behind schedule.
DEMONSTRATION The showing of passengers the usage of various types of emergency equipment and/or exit locations.
DESCENT The movement of an aircraft from a higher to a lower altitude.
DIRECT FLIGHT A flight, regardless of the number of intermediate stops, which normally does not require transfer to another aircraft.
DISPATCH (DISP) Licensed operators who have the responsibility of scheduling and monitoring all aircraft and crew.
DITCHING Term used for a water landing and evacuation of an aircraft.
DOMICILE An airline crew base.
DON To put on.
DRAFT Mandatory assignment of a Flight Attendant to duty on a day off.
DUTY TIME The time a Flight Attendant is on duty. Duty time begins one hour prior to scheduled departure time of the first flight of a flying sequence and extends to 15 minutes after the termination of the last flight of a flying sequence.
EGRESS To go out or exit.
EMPENNAGE The tail assembly of the aircraft.
EN ROUTE In flight when you are on or along the way.
EVACUATION The emergency movement of passengers from the aircraft using all available exits.
FLIGHT ATTENDANT (FA) A qualified individual assigned by the company to perform all duties required by the FAA in the cabin of the aircraft.
FLIGHT ATTENDANT INFORMATION FILE (FAIF) Contains pertinent information and must be read before each trip.
FLIGHT CREW INFORMATION FILE (FCIF) Contains pilot information (same as FAIF for Flight Attendant).
FEATHERED PROP When the propeller blade turns so the leading edge is into the wind. This reduces drag or wind resistance making it easier to fly the aircraft with an engine inoperative.
FERRY FLIGHT A flight with no passengers or cargo on board which is made to position an aircraft for a flight or to get it to its home base.
FIRST OFFICER (FO) A pilot who occupies the right seat.
FLIGHT CREW MEMBER FAA term used for pilots.
FLIGHTDECK (COCKPIT) The area from which the aircraft is flown.
FLIGHT PLAN A predetermined plan to be followed during flight based on the latest information available on the route. it is submitted to ATC prior to takeoff.
FLIGHT SCHEDULE Computerized timetable located on the website listing all AS flights.
FORWARD (FWD) Toward the front of the aircraft.
FUSELAGE The main structure or central section of an airplane that houses the crew, passengers, etc.
GALLEY The area used for food storage and service preparation.
GATE A holding area where passengers wait prior to boarding the aircraft.
GEAR The landing gear.
GOLDSTREAK Counter to counter, small package service provided by Alaska Air.
GROUND SPEED The speed of an aircraft, or flight, measured by the distance it travels over the ground taking wind velocity into account. IE: aircraft cruises at 300 mph, with a 25 mph tailwind (from rear): ground speed is 325 MPH
HANGER A building where airplanes are sheltered during maintenance work.
HEADWIND A wind blowing in such a direction that the principle effect is to reduce the ground speed of an airplane in flight.
HOLDING A predetermined maneuver that keeps an aircraft within specific air space while waiting t descend.
HUBS The connecting terminals that are served by commuter and major airlines.
INSTRUMENT FLIGHT RULES (IFR) The weather conditions, which require pilots to fly by instruments only.
INSTRUMENT LANDING SYSTEM (ILS) An electronic system that gives directional and elevation guidance to the runway in poor weather conditions.
INITIAL OPERATING EXPERIENCE (IOE) The time a Flight Attendant trainee will fly under the supervision of an Inflight Trainer.
INBOARD Nearest to the aisle.
INCOMING CREW The crew coming in from a flight.
INFANT A passenger under two years of age.
INFLIGHT INSTRUCTOR A Flight Attendant that performs initial, recurrent, and other ground school instruction. Like an Inflight Trainer,m they also provide guidance and coaching to all Flight Attendants.
INFLIGHT READ FILE (IRF) Contains items that do not have a direct operational impact. IRF's are not mandatory, but are encouraged to be read at the Flight Attendants leisure. some examples include hotel changes and bidding information.
INFLIGHT TRAINER A Flight Attendant that performs the IOE training of a new hire Flight Attendant. They also provide guidance and coaching to all Flight Attendants.
INFLIGHT TRAINING AND COMPLIANCE SPECIALIST A full time specialist that performs classroom instructions and training support for Flight Atte4ndants. They also provide guidance and coaching to all flight Attendants through check rides.
INOPERATIVE (INOP) Not operating, not working.
INTERMEDIATE STOP A stop at a city between the originating and termination points of a flight.
INTERPHONE The phone used to speake to the flightdeck or Flight Attendants on the aiarcraft.
INSTANT TRAVEL MACHINE (ITM) A kiosk that allows passengers and crewmembers to check in for a flight without assistance from a gate agent.
JUMPSEAT (JS) A collapsible seat designated for crewmembers or authorized observers.
LAYOVER Crew rest break between flight assignments usually at an out station.
LEG OF FLIGHT A portion of a flight series between stops.
LOGO A copany insigna or emblem.
MAIN CABIN DOOR (MCD) The aircraft door primarily used for passenger boarding and deplaning.
MINIMUM CREW The smallest number of Flight Attendant crewmembers required by the FAA, whih is one working Flight Attendant for each 50 seats on the aircraft.
MONITOR To watch, check, or keep track of.
MOVEMENT ON THE SURFACE The movement of an aircraft on the surface of the airport-including pushback, towing and taxi.
Created by: Jennifer Hensley
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