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Chapter 7

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Question
Answer
show A model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships.  
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Two primary components involved in the employee-employer exchange?   show
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show Education/Training, Skills, Creativity, Seniority, Age, Personality Traits, Effort Expended, and Personal Appearance  
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show Bonuses, Medical Benefits, Challenging Assigments, Job Security, Promotions, Status Symbols, Recognition, Participation in Important Decisions  
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show comparing ratios of outcomes to inputs  
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show Comparison person enjoys greater outcomes for similar inputs  
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Positive Inequity   show
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Adam's Equity Theory   show
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Equity Sensitivity   show
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show People who have a higher tolerance for negative inequity  
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show Described as individuals who adhere to a strict norm of reciprocity and are quickly motivated to resolve both negative and positive inequity  
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show No tolerance for negative inequity Want a greater ratio than those compared too  
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Equity Theory's Six Important Implications   show
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Reducing Inequity   show
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show Reflect the perceived fairness of how resources and rewards are distributed or allocated  
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Procedural Justice   show
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show Relates to the "quality of the interpersonal treatment people receive when procedures are implemented"  
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Expectancy Theory   show
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What can expectancy theory be used for?   show
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show Effort ---- Performance ---- Outcomes 3 Key Comcepts: 1. Expectancy 2. Instrumentality 3. Performance  
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show Represents an individual's belief that a particular degree of effort will be followed by a particular level of performance Factors: - Self-esteem, Self-efficacy, Previous success at the task, help received from others, info necessary to complete task  
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show Performance -- to -- outcome perception Belief that a particular outcome in contingent on accomplishing a specific level of performance Passing a test --- graduation  
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Valence   show
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3 Balances between monetary and nonmonetary rewards   show
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show What an individual is trying to accomplish; it is the object or aim of an action  
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show Management system that incorporates participation in decision making, goal setting, and objective feedback.  
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Goals Direct Attention   show
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show - Goal direct attention - Goals regulate effort - Goals Increase Persistence - Goals foster the development and application of task strategies and action plans  
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Insights from goal-setting   show
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show Pertains to the quantifiability of a goal. - Sell nine cars this month instead of "do your best"  
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show Outline the activities or task that need to be accomplished in order to obtain a goal  
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Goal Commitment   show
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show 1. Set Goal 2. Promote Goal Commitment 3. Provide Support and Feedback  
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show Specific Measurable Attainable Results Oriented Time bound PLUS: - training for problem-solving and developing action plan - change goals according to person  
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