Pyramid CDC - SMARTNet Customer Service Review
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | The practice of recommending additional products that complement a customer’s purchase. These can be operational necessities, such as batteries, or items that may contribute to a better or more complete experience for the customers.
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| Customers (or Consumers) | show 🗑
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| show | The help, information and recommendations that company representatives give to people who explore or buy its products and/or services.
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| Data Privacy | show 🗑
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| show | Customers’ need and/or willingness to buy a certain product or service.
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| Demographic Data | show 🗑
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| Digital Signage | show 🗑
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| show | Retailers that offer the same products or services with the goal of selling it to the same audience. An example is Apple’s iPhones; Samsung’s Galaxy - they are similar phones from different companies aimed at the same audience.
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| Direct Marketing | show 🗑
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| show | A pricing strategy in which coupons, rebates and other promotional markdowns are used to get customers to come and to buy products in the store.
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| Discrimination | show 🗑
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| Display or Fixture Locks, Cables, Chains and Alarms | show 🗑
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| show | A path through which a product travels from its creation to when it reaches the customer.
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| Ecommerce Fraud | show 🗑
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| show | A pricing strategy that targets the most price-conscious shoppers. Under economy pricing, retailers minimize all costs associated with certain items in order to keep their prices low.
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| Electronic Article Surveillance (EAS) | show 🗑
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| show | A type of employee fraud in which unauthorized people (usually friends and family) use or gain from a discount that the retailer provides to its employees as a benefit.
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| show | Criminal deception in some form by an employee, generally resulting in personal gain and a loss to the retailer.
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| show | When a retailer has too much merchandise in stock as a result of inaccurately estimating product demand.
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| Exchange | show 🗑
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| Fair Labor Standards (FLSA) | show 🗑
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| Family and Medical Leave Act (FMLA) | show 🗑
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
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PyramidCDC
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