| Z - V-CDC-NorthStar |
NorthStar Digital Literacy Vocabulary |
Business |
2024-03-14 |
PyramidCDC |
63 |
0 |
edit |
|
| ZV-CDC-CustomerSer-1 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
18 |
0 |
edit |
|
| ZV-CDC-CustomerSer-4 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| ZV-CDC-CustomerSer-2 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
22 |
0 |
edit |
|
| ZV-CDC-CustomerSer-3 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| ZV-CDC-CustomerSer-5 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| ZVCDC-CustomerSer-6 |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
13 |
0 |
edit |
|
| ZVCDC-CustomerSer-1b |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
22 |
0 |
edit |
|
| ZVCDC-CustomerSer-2b |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| Z-MultiChannel Chart |
Customer Interaction with Retailers |
Unfinished |
2025-06-22 |
PyramidCDC |
5 |
0 |
edit |
|
| ZVCDC-CustomerSer-3b |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| ZVCDC-CustomerSer-4b |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
20 |
0 |
edit |
|
| ZVCDC-CustomerSer-5b |
Pyramid CDC - SMARTNet Customer Service Review |
Business |
2025-06-22 |
PyramidCDC |
13 |
0 |
edit |
|
| Z-RiseUP RF Sec. 3 |
RiseUP Retail Fundamentals 3rd section |
Business |
2024-03-14 |
PyramidCDC |
25 |
0 |
edit |
|
| CUST-2025-PART 3.2a |
3.2a - Customer Evaluate Services |
Unfinished |
2025-07-14 |
PyramidCDC |
19 |
1 |
edit |
|
| V-YTH-CUST SERV-1 |
Customer Serv Vocab 7th Grade - PART 1 |
Unfinished |
2024-03-14 |
PyramidCDC |
18 |
0 |
edit |
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| V-YTH-CUST SERV-2 |
Customer Serv Vocab 7th Grade - PART 2 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
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| V-YTH-CUST SERV-3 |
Customer Serv Vocab 7th Grade - PART 3 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-4 |
Customer Serv Vocab 7th Grade - PART 4 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-5 |
Customer Serv Vocab 7th Grade - PART 5 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-6 |
Customer Serv Vocab 7th Grade - PART 6 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-7 |
Customer Serv Vocab 7th Grade - PART 7 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-8 |
Customer Serv Vocab 7th Grade - PART 8 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
|
| V-YTH-CUST SERV-9 |
Customer Serv Vocab 7th Grade - PART 9 |
Unfinished |
2024-03-14 |
PyramidCDC |
20 |
0 |
edit |
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| V-YTH-CUST SERV-9B |
Customer Serv Vocab 7th Grade - PART 9B |
Unfinished |
2024-03-14 |
PyramidCDC |
28 |
0 |
edit |
|
| CUST-2025-PART 1.1 |
1.1 - Welcome to Retail |
Unfinished |
2025-08-29 |
PyramidCDC |
20 |
4 |
edit |
|
| CUST-2025-PART 1.2 |
1.2 - Understanding the Customer |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
3 |
edit |
|
| CUST-2025-PART 1.3 |
1.3 - The Value of Customer Service |
Unfinished |
2025-07-14 |
PyramidCDC |
10 |
6 |
edit |
|
| CUST-2025-PART 2 |
2.0 - Know Before You Sell |
Unfinished |
2025-07-14 |
PyramidCDC |
11 |
2 |
edit |
|
| CUST-2025-PART 2.1 |
2.1 - Knowing Products and Services |
Unfinished |
2025-06-26 |
PyramidCDC |
10 |
2 |
edit |
|
| CUST-2025-PART 2.2 |
2.2 - Knowing the Customer |
Unfinished |
2025-07-14 |
PyramidCDC |
30 |
1 |
edit |
|
| CUST-2025-PART 3.1 |
3.1 - Meeting the Customer's Needs |
Unfinished |
2025-07-13 |
PyramidCDC |
15 |
2 |
edit |
|
| CUST-2025-PART 3.2 |
3.2 - Making the Sale |
Unfinished |
2025-07-14 |
PyramidCDC |
35 |
1 |
edit |
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| CUST-2025-PART 3.3 |
3.3 - Loss Prevention and Workplace Safety |
Unfinished |
2025-07-14 |
PyramidCDC |
15 |
1 |
edit |
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| CUST-2025-PART 1.2a |
1.2a - The Customer Loyalty Life Cycle |
Unfinished |
2025-06-25 |
PyramidCDC |
19 |
2 |
edit |
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| CUST-2025-PART 1.2b |
1.2b - Five Stages Decision-Making Process |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
2 |
edit |
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| CUST-2025-PART 1.2c |
1.2c - How Customers Use Retail Technology |
Unfinished |
2025-06-25 |
PyramidCDC |
20 |
3 |
edit |
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| CUST-2025-PART 2.1a |
2.1a - The Value of Customer Service |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
2 |
edit |
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| CUST-2025-Part 2.1b |
2.1b - Continuous Learning: It’s About Your Mindset |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
|
| CUST-2025-PART 3.1a |
3.1a - Matching the Customer Expectation |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
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| CUST-2025-PART 3.1b |
3.1b Recommending Comprehensive Solutions |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
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| CUST-2025-Part 3.3a |
3.3a - Loss Prevention and Workplace Safety |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
|
| CUST-2025-Part 3.3b |
3.3b - Discouraging Shoplifting through Customer Service |
Unfinished |
2025-07-14 |
PyramidCDC |
21 |
1 |
edit |
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| CUST-2025-Part 3.3c |
3.3c - External Theft: Customer Fraud |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
|
| CUST-2025-PART 4.1 |
4.1 Furthering Your Customer Service Skills |
Unfinished |
2025-07-14 |
PyramidCDC |
17 |
1 |
edit |
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| CUST-2025-PART-4.2 |
4.2 Your Brand Is You |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
3 |
edit |
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| CUST-2025-PART-4.3 |
4.3 Professionalism in the Workplace |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
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| CUST-2025-PART-5.1 |
5.1 Finding a Job |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
|
| CUST-2025-PART-5.2 |
5.2 Getting a Job |
Unfinished |
2025-07-14 |
PyramidCDC |
15 |
1 |
edit |
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| CUST-2025-PART-5.3 |
5.3 Growing your Skills |
Unfinished |
2025-07-14 |
PyramidCDC |
20 |
1 |
edit |
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| CUST-2025-PRETEST 1 |
Customer Service Review Questions - Section 1 - 2 |
Unfinished |
2025-07-13 |
PyramidCDC |
198 |
0 |
edit |
|
| CUST-2025-PRETEST 2 |
Customer Service Review Questions - Section 3-5 |
Unfinished |
2025-07-13 |
PyramidCDC |
187 |
0 |
edit |
|
| A-RETAIL-2025-1.0 |
Retail Industry Fundamental - Vocab Words - 1 thru 30 |
Computers |
2025-09-07 |
PyramidCDC |
30 |
0 |
edit |
|
| A-RETAIL-2025-2.0 |
Retail Industry Fundamental - Vocab Words - 31 thru 60 |
Unfinished |
2025-09-07 |
PyramidCDC |
30 |
0 |
edit |
|
| A-RETAIL-2025-3.0 |
Retail Industry Fundamental - Vocab Words - 61 thru 90 |
Unfinished |
2025-09-07 |
PyramidCDC |
30 |
0 |
edit |
|
