the fear of public speaking, listening
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| confidence | when you believe you are capable of handling a situation successfully
- the attitude of assurance that causes an audience to take a speaker seriously
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| stage fright | also referred to as communication apprehension, meaning that we're afraid to speak
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| fear | biological process by which animals/humans secure the necessary energy to do a job that really matters, physical or psychological
regular energy - food energy, everyday tasks
emergency energy - flight response, energy when you're scraed
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| phobia | a persistent, irrational fear
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| performance anxiety | an extreme fear of audiences
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| being nervous benefits you when... | you're hyper focused, might perform better, adrenaline.
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| symptoms of stage fright | forgetting the words, upset stomach, flushed (red) face, dizziness, elevated heartbeat, shortness of breath, excessive sweating, wobbly legs
- usually occur right before we speak and/or within the first 30 seconds
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| perception | refers to how you see thing
- to gain an awareness/understanding of a person, idea, or situation
- see things as they are, not as our fears see them
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| self esteem | confidence, the result of facing adversity and overcoming
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| content (plank 1) | helps with confidence when we "share a message that contains facts and pertinent evidence
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| organization (plank 2) | formation of the main idea or main point being addressed, clear areas or analysis and supporting evidence fits
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| notes (plank 3) | should remind you of the main points of your speech, which can help you feel less nervous when giving a speech
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| friendliness (plank 4) | helps with confidence by knowing that your audience will forgive you for just about anything you do wrong
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| impression (plank 5) | how someone perceives and judges you
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| dedication (plank 6) | helps build confidence with the presenter and the material they're given, amount of time you spend preparing for what you're presenting
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| empathy (plank 7) | a sincere understanding of feelings, thoughts, and motives of others
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| newness (plank 8) | helps with confidence when you apply originality
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| conviction (plank 9) | having confidence in your principles of what you have to say or do
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| enthusiasm (plank 10) | directed energy that "you need to inspire your audience by showing them that you are fired up in two ways that work hand in hand," intellectually and physically
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| passive listeners | let the talker do the work, and they probably don't respond
- hearing but not listening
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| active listeners | play an active role by guiding the talker toward common interests
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| listening spare time | thinking time created by the ability to listen faster than people can speak
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| excursion | the act of turning aside from the main subject of attention
- a pleasure trip
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| disintegration | the act of breaking apart
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| sounding board | a person or group on whom one tried out an idea or opinion as a way of evaluating it.
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| the "rate gap" | explain why our minds wander (results in "listening spare time)
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| how much of what we hear do we remember? | twenty five percent
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| what is the top management skill needed for success in business? | listening
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| people speak around 120-180 wpm, how many times as fast can we listen? | six times
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| appreciative listening | how we listen when we enjoy what we're hearing
- music, a river, etc..
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| discriminative listening | when we want to single out a particular sound from a noisy environment
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| empathic listening | the style of listening that encourages people to speak without fear of embarrassment
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| critical listening | evaluates what is heard and determines if the message is logical or has value.
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| as listeners we risk being ______? | deceived
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| are political ideas and ethical standards are influenced more by listening or reading? | listening
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| politicians, adversities, and con artists have learned that people are vulnerable when....? | they are listening
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| be willing to listen to anything but do not give up your ability to... | think for yourself
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| the seven habits of bad listening are... | turning out dull topics, faking attention, yielding to distractions, criticizing delivery or appearance, jumping to conclusions, overreacting to emotional words, interrupting
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| what are some filters between the speaker and the listener | your background - family, religion, age, education, morals, attitude, etc.
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| to stop your filters... | refrain from judging, focus on the message, keep an open mind
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| total body listening is... | facing the speaker, make eye contact, block out distractions, lean forwards, nod occasionally
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| when listening to the beginning of the speech | focus on the title and finding the main idea, not the jokes
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| when listening to the middle of the speech | listen critically, are there trustworthy sources, recent examples, relevant information, is it biased
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| when listening to the end of the speech | be aware of emotional appeals and propaganda
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| explore | ask "what does this person want me to believe"
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| analyze | ask "are the reasons, examples, and facts convincing and accurate
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| review | what you have heard
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| search | for hidden meanings
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| what does EARS stand for | explore, analyze, review, search
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| after the speech, you should...? | ask for explanations, paraphrase the message to check for accuracy, summarize the message once you feel you've got it
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Created by:
jaynahiwen
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