Vocabulary
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
|
|
||||
|---|---|---|---|---|---|
| Chronological resume | a document that gives an applicant's work experience in order with the most recent experience listed first.
🗑
|
||||
| Electronic resume | a document that gives qualifications and work history for an applicant in electronic format.
🗑
|
||||
| Functional resume | a document that indicates the skills and qualifications of an applicant for a particular job.
🗑
|
||||
| Job boards | a resource that allows individuals to browse job listings by company, industry, location, country, and pay.
🗑
|
||||
| Networking | making contacts with people who may help you in the job search process.
🗑
|
||||
| Portfolio | a compilation of samples of work and other career-related information.
🗑
|
||||
| Aggressive Customer | a customer who always
🗑
|
||||
| Chronic Complainer | a customer who readily complains, often loudly and at length.
🗑
|
||||
| Clientele | a customer who is never satisfied and feels that there is always something wrong.
🗑
|
||||
| Coaching Session | when a manager trains employees how to properly handle given situations
🗑
|
||||
| Complaint | communication from a customer that alleges deficiencies after a purchase has been made
🗑
|
||||
| Customer Service | a company's ability to supply wants and needs to customers
🗑
|
||||
| Customer Service Representative | the person in a business or company that most often interacts with the customer before and after a transaction has occurred.
🗑
|
||||
| High-Roller Customer | a customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner.
🗑
|
||||
| Manager | a person who has control or direction of a company or business.
🗑
|
||||
| Meek Customer | a customer who will generally not complain most dangerous to businesses because they will complain to other people
🗑
|
||||
| Rip-Off Customer | a customer who wants to get something they are not entitled to receive often responds with a repetitive ''not good enough'' response.
🗑
|
||||
| Troubleshoot | to determine what problems exist and how to correct them
🗑
|
Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Created by:
Jordan_jordo
Popular Computers sets