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Jordan Weis

Vocabulary

TermDefinition
Chronological resume a document that gives an applicant's work experience in order with the most recent experience listed first.
Electronic resume a document that gives qualifications and work history for an applicant in electronic format.
Functional resume a document that indicates the skills and qualifications of an applicant for a particular job.
Job boards a resource that allows individuals to browse job listings by company, industry, location, country, and pay.
Networking making contacts with people who may help you in the job search process.
Portfolio a compilation of samples of work and other career-related information.
Aggressive Customer a customer who always
Chronic Complainer a customer who readily complains, often loudly and at length.
Clientele a customer who is never satisfied and feels that there is always something wrong.
Coaching Session when a manager trains employees how to properly handle given situations
Complaint communication from a customer that alleges deficiencies after a purchase has been made
Customer Service a company's ability to supply wants and needs to customers
Customer Service Representative the person in a business or company that most often interacts with the customer before and after a transaction has occurred.
High-Roller Customer a customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner.
Manager a person who has control or direction of a company or business.
Meek Customer a customer who will generally not complain most dangerous to businesses because they will complain to other people
Rip-Off Customer a customer who wants to get something they are not entitled to receive often responds with a repetitive ''not good enough'' response.
Troubleshoot to determine what problems exist and how to correct them
Created by: Jordan_jordo
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