Chapter 6 Review
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| The ____ is an industry group that focuses on the digital economy. | Software & Information Industry Association
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| Two major web-based developmental enfironments are IBM's ____ and Microsoft's ___. | WebSphere, .NET
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| Web based software usually requires additonal layers, called ___ to communicate with existing software and legacy systems. | middleware
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| ___ is the transfer of information systems development, operation, or maintence to an outside firm that provides these services for a fee on a temp or long term basis. | Outsourcing
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| The outsourcing of a basic business process(often called ____ or ___) | business process outsourcing, BPO
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| A firm that offers outsourcing is called a ___. | service provider
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| An _____ is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee. | application service provider(ASP)
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| Some firms offer ____, which provide powerful Web-based support for transactions such as order processing, billing, and customer relationship management. | Internet business services(IBS)
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| Another term for IBS is _____ because the operation is managed by the outside firm, or host. | managed hosting
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| A ___ uses a set fee based on a specified level of service and user support. | fixed fee model
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| A ___ has a variable fee based on the number of users or workstation that have access to the application. | subscription
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| A ____ or ___ charges a variable fee based on the volume of transactions or operations performed by the application. | usage model, transaction model.
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| ____ or ___ refers to the practice of shifting IT development, support, and operations to other countries. | Offshore outsourcing, global outsourcing
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| The choice between developing versus purchasing software often is called a ___ or ___ decision. | make or buy, build or buy decision
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| Companies that develop software for sale are called __ __ | software vendors
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| A firm that enhances a commercial package by adding custom features and configuring it for a particular industry is called a _____ | value-added reseller
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| A software package that can be used by many different types of organizations is called a ___ application | horizontal
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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