PMP Chapter 13
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| What are the four inputs to process 13.1 Identify Stakeholders? | 1. Project Charter
2. Procurement Documents
3. Enterprise Environmental Factors
4. Organizational Process Assets
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| Performing Stakeholder Analysis is comprised of three steps. What are they? | 1. Identify and document
2. Prioritize and classify
3. Plan for managing them
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| When classifying stakeholders there are 4 tools used (3 grids and model). What are they? | 1. Power/Influence Grid
2. Power/Interest Grid
3. Influence/Impact Grid
4. Salience Model (intersecting spheres)
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| The Salience Model plots three characteristics into intersecting spheres. What are they? | Power, Urgency and Legitimacy
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| This is the sole output of process 13.1 Identify Stakeholders. | Stakeholder register
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| A document that contains each stakeholder's contact info, position, concerns, interests, attitudes and concerns about the project. It is updated as stakeholders enter or leave the project. | Stakeholder register
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| What are the five engagement levels for a stakeholder? | 1. Unware
2. Resistant
3. Neutral
4. Supportive
5. Leading
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| A stakeholder who doesn't know about the project or its potential effect's engagement level is considered (BLANK). | Unaware
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| A stakeholder who is aware of the project but doesn't support the change is considered to have an engagement level considered (BLANK). | Resistant
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| A stakeholder who is aware of the project but neither supports nor resists the project is considered to have an engagement level considered (BLANK). | Neutral
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| A stakeholder who is aware and embracing of the change has an engagement level considered (BLANK). | Supportive
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| A stakeholder who is aware and embracing of the change and is actively working to make the project successful has an engagement level considered (BLANK). | Leading
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| A chart that represents both a current status of engagement and a desired level of engagement is called a (BLANK) | Stakeholder engagement assessment matrix
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| The (BLANK) establishes stakeholder engagement and defines how the project manager can increase and improve stakeholder engagment. | Stakeholder management plan
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| True or False - The change log documents any changes to a stakeholder's contact information. | False - Changes to contact information would be reflected in the Stakeholder register.
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| There are three tools & techniques for 13.3 Managing Stakeholder Engagement. What are they? | 1. Communication methods
2. Interpersonal Skills
3. Management Skills
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| (BLANK) skills are skills that make people like you. (BLANK) skills are about getting things done. | Interpersonal, Management
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| What are the 5 outputs of 13.3 Management Stakeholder Engagement? | 1. Issue Log
2. Change Requests
3. Project Management plan updates
4. Project documents updates
5. Organizational process assets updates
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| (BLANK) is a meeting to examine and document the stakeholders roles, interests, concerns, influence, project knowledge and attitude. | Profile analysis meeting
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| What is the formula for determining the necessary number of required channels for communication to stakeholders. | N(N-1)/2, where N represents the number of stakeholders.
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