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Unit 3 Email Etiquet

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Admit   To agree, without wanting to, that something is true  
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Avoid   stay clear from  
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Bad-mannered   behaving in a way that is not polite; bad way to behave toward other people  
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Bully   Someone who uses their greater strength or power to hurt weaker people  
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Colleagues   People that you work with in a job  
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Contact   A person you know who may be able to help or advise you because of the work they do  
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Courtesy   Polite and pleasant behaviour that shows respect for other people  
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Distract   Stop people paying attention to stop something happening, or to try not to do something  
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Dramatic impact   Have a strong or big effect  
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Environment   The condition in which you live  
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Etiquette   Formal rules for polite behaviour in a group of people you  
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Formal   Serious or official; the way you behave when you don't know people very well  
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Hierarchy   Structure in which staff is organized in levels and people at one level have authority over those below them  
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Ignore   To pay no attention to something or someone  
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Impolite   Rude, bad-manner, disrespectful  
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Informal   Relaxed and friendly; nor formal  
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Investing money   To put money in the bank, or use it to buy property or shares in a business  
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Junior   Having a lower position in an organization  
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Offend   To hurt someone's feelings; to upset  
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Organization   A company, business or group that has been formed for a particular purpose  
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Pressure   A situation that causes you to be worried or unhappy  
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Psychologist   Someone who studies the mind and the way it works  
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Punctual   Arriving at exactly the time that has been arranged; not late  
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Recruitment firm   A business that looks for people to work for other companies  
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Relationship   The way in which people or groups work together  
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Respond to   To say or do something as an answer or reaction  
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Rule   An official instruction that says how you should do things or what is allowed  
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Status   Social or professional position in relation to other people  
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Stuffy   Old- fashion, boring, not friendly  
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Subordinate   A person who is of lower rank or position  
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Two thirds   Two out of three; 2/3  
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Working Environment   The general conditions in a workplace, including things like heat, light, noise, and the relationships between people  
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