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Business Practices

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Term
Definition
Business Practices Tenet   Interpreters maintain ethical business practices.  
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Business Practices Guiding Principle   Are expected to conduct business in a professional manner regardless of the circumstances. Are entitled to a living wage based on their qualifications and expertise. Are also entitled to working conditions conducive to effective service delivery.  
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Business Practices Illustrative Behavior 6.1   Accurately represent qualifications, such as certification, educational background, and experience, and provide documentation when requested.  
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Business Practices Illustrative Behavior 6.2   Honor professional commitments and terminate assignments only when fair and justifiable grounds exist.  
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Business Practices Illustrative Behavior 6.3   Promote conditions that are conducive to effective communication, inform the parties involved if such conditions do not exists, and seek appropriate remedies.  
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Business Practices Illustrative Behavior 6.4   Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.  
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Business Practices Illustrative Behavior 6.5   Reserve the option to decline or discontinue assignments if working conditions are not safe, healthy, or conducive to interpreting.  
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Business Practices Illustrative Behavior 6.6   Refrain from harassment or coercion before, during, or after the provision of interpreting services.  
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Business Practices Illustrative Behavior 6.7   Render pro bono services in a fair and reasonable manner.  
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Business Practices Illustrative Behavior 6.8   Charge fair and reasonable fees for the performance of interpreting services and arrange for payment in a professional and judicious manner.  
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