Video Troubleshooting Fact Sheet 2.7.11
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| True or false, when troubleshooting video, keep in mind that the problem might be with the video card, the monitor, or in software settings? | True
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| True or false, One good place to start in troubleshooting the video is to adjust the hardware screen settings such as brightness, contrast, or screen size? | True
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| With newer systems, what must be connected to boot? | Video card and a monitor
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| What should you check if the system does not boot and the screen is blank? | Monitor connection
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| What are two causes of incorrect display of colors? | Low color depth settings or capabilities of the video card
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| What is the term for the current list of colors that can be shown on the screen? | Color palette
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| What occurs when a new image must load a different palette than is currently used? | Color shift
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| Color shift is common on display systems that use how many colors? | 4, 16, or 256
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| Increase the color depth of the display if the system will allow it to correct which type of problem? | Color shift
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| Upgrade your video card to one with more memory If you cannot increase which parameter? | Color settings
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| Which symptom is often caused by a weak or corrupt signal from the video card? | Blurry images or strange color tints
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| What problem might you encounter if the monitor cable is not securely fastened to the video card? | Blurry images or strange color tints
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| You should check for bent or missing pins on the monitor cable when troubleshooting which type of problem? | Blurry images or strange color tints
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| On CRT monitors, what should you do to eliminate built-up magnetic fields that can be distorting images? | Degauss the monitor
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| Using the degauss button, or turning the monitor off and back on, will fix what type of problem? | Blurry images or strange color tints
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| Use the monitor settings to change the horizontal and vertical sizes and image geometry settings, to fix which three problems? | Image doesn't fill the screen, image skewed, image cut off
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| For programs that have high video demands, software or system problems can be caused by? | Incorrect video settings
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| What should you do to fix software program or system lockup, system crashes, slow video performance due to high video demands? | Update the video card drivers
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| Which setting decreases the amount of processing done by the video card? | Video acceleration
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| The screen flickers, appears wavy, our the user reports headaches can be corrected by increasing which setting for the video card? | Refresh rate
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| True or false, before increasing the refresh rate, make sure the monitor can handle the higher setting? | True
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| If you cannot increase the refresh rate, what can you do to see if higher settings become available? | Decrease resolution size
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| True or false, if you cannot increase the refresh rate, increase the video card memory or purchase a new card that supports higher settings? | True
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| Scrambled or distorted images, blank screen, high-pitched tone, could occur if the monitor is not capable of handling the output from which device? | Video card
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| Scrambled or distorted images, blank screen, high-pitched tone, can be temporarily addressed by lowering settings in which applet? | Windows display
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| True or false, upgrading the monitor is the only way to really fix the problem of scrambled or distorted images, blank screen, high-pitched tone? | True
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| You are trying to configure dual monitors and the image does not display on a second monitor. Which devices should you make sure supports dual monitor? | Video cards
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| True or false, verify that the operating system is capable and configured for dual displays, if the Image does not display on a second monitor? | True
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| True or false, if the image does not display on a second monitor, extend the desktop onto the second monitor? | True
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| By default, Windows automatically adjusts visual effects based on which criteria? | System performance
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| True or false, you can manually modify the types of effects used to optimize how Windows looks and performs? | True
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| True or false, in general, the more visual effects that are enabled, the more CPU and graphics processing is required? | True
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| True or false, if the system has a slow processor, low memory, or not enough video memory, using visual effects can make the system respond slowly? | True
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| Edit the advanced system settings to edit which settings for visual effects? | Performance
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| True or false, to edit performance settings for visual effects the first step should be Right-click My Computer (Computer) and select Properties? | True
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| True or false, to edit performance settings for visual effects the second step should be On Windows Vista/7, click Advanced system settings? | True
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| True or false, to edit performance settings for visual effects the third step should be On the Advanced tab, click the Settings... button in the Performance section? | True
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| Optimizing for which effect turns on all visual effects? | Appearance
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| optimizing for which effect turns off all effects? | Performance
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| True or false, you can also selectively enable or disable effects? | True
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| Digital video can be saved in one of several file formats called? | Codecs
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| Before you can play a video file, your computer must have what installed? | Corresponding codecs
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| How many codecs do many video files actually use? | Two
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| Why do many video files actually use two codecs? | One for video and one for audio
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| If the audio plays but the video does not, you have the correct audio codec but what do you need installed? | Video codec
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| True or false, if you change the video settings in the operating system and then the monitor is unreadable or blank, reboot into Safe Mode, adjust the video settings, then reboot? | True
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