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CPV1Q

Video Troubleshooting Fact Sheet 2.7.11

QuestionAnswer
True or false, when troubleshooting video, keep in mind that the problem might be with the video card, the monitor, or in software settings? True
True or false, One good place to start in troubleshooting the video is to adjust the hardware screen settings such as brightness, contrast, or screen size? True
With newer systems, what must be connected to boot? Video card and a monitor
What should you check if the system does not boot and the screen is blank? Monitor connection
What are two causes of incorrect display of colors? Low color depth settings or capabilities of the video card
What is the term for the current list of colors that can be shown on the screen? Color palette
What occurs when a new image must load a different palette than is currently used? Color shift
Color shift is common on display systems that use how many colors? 4, 16, or 256
Increase the color depth of the display if the system will allow it to correct which type of problem? Color shift
Upgrade your video card to one with more memory If you cannot increase which parameter? Color settings
Which symptom is often caused by a weak or corrupt signal from the video card? Blurry images or strange color tints
What problem might you encounter if the monitor cable is not securely fastened to the video card? Blurry images or strange color tints
You should check for bent or missing pins on the monitor cable when troubleshooting which type of problem? Blurry images or strange color tints
On CRT monitors, what should you do to eliminate built-up magnetic fields that can be distorting images? Degauss the monitor
Using the degauss button, or turning the monitor off and back on, will fix what type of problem? Blurry images or strange color tints
Use the monitor settings to change the horizontal and vertical sizes and image geometry settings, to fix which three problems? Image doesn't fill the screen, image skewed, image cut off
For programs that have high video demands, software or system problems can be caused by? Incorrect video settings
What should you do to fix software program or system lockup, system crashes, slow video performance due to high video demands? Update the video card drivers
Which setting decreases the amount of processing done by the video card? Video acceleration
The screen flickers, appears wavy, our the user reports headaches can be corrected by increasing which setting for the video card? Refresh rate
True or false, before increasing the refresh rate, make sure the monitor can handle the higher setting? True
If you cannot increase the refresh rate, what can you do to see if higher settings become available? Decrease resolution size
True or false, if you cannot increase the refresh rate, increase the video card memory or purchase a new card that supports higher settings? True
Scrambled or distorted images, blank screen, high-pitched tone, could occur if the monitor is not capable of handling the output from which device? Video card
Scrambled or distorted images, blank screen, high-pitched tone, can be temporarily addressed by lowering settings in which applet? Windows display
True or false, upgrading the monitor is the only way to really fix the problem of scrambled or distorted images, blank screen, high-pitched tone? True
You are trying to configure dual monitors and the image does not display on a second monitor. Which devices should you make sure supports dual monitor? Video cards
True or false, verify that the operating system is capable and configured for dual displays, if the Image does not display on a second monitor? True
True or false, if the image does not display on a second monitor, extend the desktop onto the second monitor? True
By default, Windows automatically adjusts visual effects based on which criteria? System performance
True or false, you can manually modify the types of effects used to optimize how Windows looks and performs? True
True or false, in general, the more visual effects that are enabled, the more CPU and graphics processing is required? True
True or false, if the system has a slow processor, low memory, or not enough video memory, using visual effects can make the system respond slowly? True
Edit the advanced system settings to edit which settings for visual effects? Performance
True or false, to edit performance settings for visual effects the first step should be Right-click My Computer (Computer) and select Properties? True
True or false, to edit performance settings for visual effects the second step should be On Windows Vista/7, click Advanced system settings? True
True or false, to edit performance settings for visual effects the third step should be On the Advanced tab, click the Settings... button in the Performance section? True
Optimizing for which effect turns on all visual effects? Appearance
optimizing for which effect turns off all effects? Performance
True or false, you can also selectively enable or disable effects? True
Digital video can be saved in one of several file formats called? Codecs
Before you can play a video file, your computer must have what installed? Corresponding codecs
How many codecs do many video files actually use? Two
Why do many video files actually use two codecs? One for video and one for audio
If the audio plays but the video does not, you have the correct audio codec but what do you need installed? Video codec
True or false, if you change the video settings in the operating system and then the monitor is unreadable or blank, reboot into Safe Mode, adjust the video settings, then reboot? True
Created by: john316