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Chapter 2

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
The three common goals of system owners and users are to improve...   Business Knowledge, Process and Communication  
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(Blank) support several business functions.   Cross-functional information systems.  
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Generally Organizations are served by a single and unique information system.   False  
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Back office information systems are ones that support business functions that reach out to customers (or constituents).   False, back office information system support internal business operations and interact with suppliers.  
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The goals of an information system include improvement of business knowledge, business processes business communications services and people collaboration.   True  
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The average system owner is extremely interested in raw data.   False, The average system owner is interested in information that adds new business knowledge.  
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A data requirement is a representation of the users' data in terms of entities, attributes, relationships, and rules.   True  
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Processes represent the data acquired from an information system.   False, Processes represent work in a system.  
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Functions cannot be further decomposed.   False, Functions can be further decomposed into other subfunctions and eventually into processes that do specific tasks.  
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A business function has a definite starting or stopping time.   False, A function is ongoing; it has no starting or stopping time.  
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Process requirements are a user's expectations of the processing requirements for a business process and its information systems.   True  
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A special purpose application system supports relevant business processes from several business functions with regard to non-traditional organizational boundaries such as divisions, boundaries, departments, centers and offices.   False, A cross-functional information system supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers and offices.  
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A policy is a step-by-step set of instructions and logic for accomplishing a business procedure.   False, A policy is a set of rules that govern a business process. . A procedure is a step-by-step set of instructions and logic for accomplishing a business process.  
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Work flow is the flow of transactions through business processes to ensure appropriate checks and approvals are implemented.   True  
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Prototyping is a technique for quickly building a functioning, but incomplete model of the information system using rapid application development tools.   True  
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System designers tend to focus on the technical design of system-to-user communication while system builders focus on the technical design of system-to-system communication.   False, System designers focus on the technical design of both.  
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System Designers' views of business processes are constrained by the limitations of specific application development technologies.   True  
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Contemporary Information Systems are interfacing with customers and suppliers using:   Electronic Commerce, CRM and SCM  
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System builders and designer's perspective of an information system tend to focus on:   database, software, and interface technologies  
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Business Knowledge is derived from:   both data and information.  
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Process requirements can best be defined as:   a users expectations of the processing requirements for a business process  
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Business functions are:   a group of related processes that support the business  
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A representation of users' data in terms of entities, attributes, relationships and rules is known as:   data requirements  
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(Blank) is the flow of transactions through business processes to ensure appropriate checks and approvals are implemented.   Work Flow  
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A common goal of most organizations is to improve ________________________________ between employees and other constituents.   Communication and Collobration  
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_______________________________ are technical designs that document how system users are to interact with a system and how a system interacts with other systems.   interface specifications  
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______________________________________ are a representation of the users' business requirements in terms of activities, data flows and work flow.   Process requirements  
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Through _____________ data is refined to produce information.   processing  
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