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Systems Analysis Ch2
Chapter 2
Question | Answer |
---|---|
The three common goals of system owners and users are to improve... | Business Knowledge, Process and Communication |
(Blank) support several business functions. | Cross-functional information systems. |
Generally Organizations are served by a single and unique information system. | False |
Back office information systems are ones that support business functions that reach out to customers (or constituents). | False, back office information system support internal business operations and interact with suppliers. |
The goals of an information system include improvement of business knowledge, business processes business communications services and people collaboration. | True |
The average system owner is extremely interested in raw data. | False, The average system owner is interested in information that adds new business knowledge. |
A data requirement is a representation of the users' data in terms of entities, attributes, relationships, and rules. | True |
Processes represent the data acquired from an information system. | False, Processes represent work in a system. |
Functions cannot be further decomposed. | False, Functions can be further decomposed into other subfunctions and eventually into processes that do specific tasks. |
A business function has a definite starting or stopping time. | False, A function is ongoing; it has no starting or stopping time. |
Process requirements are a user's expectations of the processing requirements for a business process and its information systems. | True |
A special purpose application system supports relevant business processes from several business functions with regard to non-traditional organizational boundaries such as divisions, boundaries, departments, centers and offices. | False, A cross-functional information system supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers and offices. |
A policy is a step-by-step set of instructions and logic for accomplishing a business procedure. | False, A policy is a set of rules that govern a business process. . A procedure is a step-by-step set of instructions and logic for accomplishing a business process. |
Work flow is the flow of transactions through business processes to ensure appropriate checks and approvals are implemented. | True |
Prototyping is a technique for quickly building a functioning, but incomplete model of the information system using rapid application development tools. | True |
System designers tend to focus on the technical design of system-to-user communication while system builders focus on the technical design of system-to-system communication. | False, System designers focus on the technical design of both. |
System Designers' views of business processes are constrained by the limitations of specific application development technologies. | True |
Contemporary Information Systems are interfacing with customers and suppliers using: | Electronic Commerce, CRM and SCM |
System builders and designer's perspective of an information system tend to focus on: | database, software, and interface technologies |
Business Knowledge is derived from: | both data and information. |
Process requirements can best be defined as: | a users expectations of the processing requirements for a business process |
Business functions are: | a group of related processes that support the business |
A representation of users' data in terms of entities, attributes, relationships and rules is known as: | data requirements |
(Blank) is the flow of transactions through business processes to ensure appropriate checks and approvals are implemented. | Work Flow |
A common goal of most organizations is to improve ________________________________ between employees and other constituents. | Communication and Collobration |
_______________________________ are technical designs that document how system users are to interact with a system and how a system interacts with other systems. | interface specifications |
______________________________________ are a representation of the users' business requirements in terms of activities, data flows and work flow. | Process requirements |
Through _____________ data is refined to produce information. | processing |