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Why Information Systems Matter

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Answer
Knowledge Workers   Professionals who are well educated and as a major role in their job creates, modifies and synthesizes knowledge.  
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Knowledge Society   Society that emphasizes education and focuses on the increasing importance of knowledge workers in the workplace  
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Globalisation   Integration of economies throughout the world, which is enabled by technological progress  
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Globalisation and it's 3 major effects (Elaborate further on those 3 effects)   Economic changes Cultural changes Technological changes  
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Information Systems   Combination of hardware, software and telecommunication networks that people build and use primarily to create, collect and distribute useful data. Their primary goal is to provide data in a useful format for the everyday person.  
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Data   Raw material that is recorded but is unformatted, unprocessed and unorganized and usually cannot be easily understood by the everyday person  
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Information   material that has been processed, formatted and organized and presented in a manner in which it can more easily understood by the everyday person. This can include formatting into tables, giving labels, descriptions etc  
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Knowledge   A group of rules and guidelines that are used to organize the material to make it suitable for reading and understanding  
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Wisdom   Acumulated knowledge which can come in the forms of educated study or personal experiences to help make generalized rules for understanding a specific situation. Wisdom allows you to apply concepts from one situation to another  
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Technology   Any mechanical and/or electrical device to help or replace human, manual operations.  
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Information Technology (IT)   Machine technology that is either controlled by or uses information. More specifically, information technologies use machine technologies as building blocks and combine them with computing and networking technologies  
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Chiel Information Officer (CIO)   An executive officer in an organisation in charge of the information systems and integrate them with new technologies to aid in the organization’s business strategy and goals.  
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Technical Competency   An area that involves the knowledge and skills in a “nuts and bolts” capacity.  
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Business Competency   An area where the main focus is involved with the understanding and management of the business and its underlying purpose  
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Systems Competency   More a generalized area of the technical and business sides. These roles are given to people who are great at problem-solving, especially on a scale where it involves larger projects and systems that need to be integrated  
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Office Automation Systems / Collaboration Systems (Give an example of both)   The day-to-day activities and the systems behind it which enable for the enhancement of work progress either by an individual or a group.  
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Service Mentality   The belief in proactively fulfilling the needs or wants of a customer rather than waiting for a customer complaint about why their service or product does not work as it should  
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Downsizing   Reducing the workforce and its operation or combining its processes to reduce its costs  
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Outsourcing   Simply shift the process (usually overseas) to help reduce costs  
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