| Term | Definition |
| What goes into the "Quotation Field" | Quote # |
| What goes into the "Customer Requisition Number" | P0 Number |
| Where are each of the following sent... 1. Hardware 2. Software 3. Services | 1. Drop Warehouse
2. W0
3. W1 |
| Our default shipping is... | 15 FedEx Ground |
| What are the 2 most common things you will have to "Fabricate" | 1. Dell Products
2. Weirdware |
| What are the 3 ways to sell Dell Products? | 1. Dell direct
2. Disti
3. Straight from Dell |
| What do "CTO" and "BTO" stand for? | Configure to Order
Build to Order |
| How long do CTOs and BTOs generally take?? | 2-3 weeks |
| What is the Dell Alias email?? | GCC_SHI@Dell.com |
| List 5 requirements needed to send to the Dell Alias | 1. End User Info
2. System Config
3. Qty.
4. Deal ID Registry
5. Additional Data |
| Who offers Qty. breaks at 5 and also "Tier Pricing"?? | Lenovo |
| What is the difference between "Freight Shipping" and "FedEx" | Freight Shipping = Larger Qty, Cheaper, Takes Longer____________FedEx = Smaller Qty, More Expensive, Faster |
| While filling out a Sales Order, which should the status be filed as prior to completion... "Journal" or "Sales Order"??? | Journal... You do not want an incomplete order to be auto-saved as a "Sales Order" |
| What keyboard command enables an additional search field??? | Ctrl + G |
| CDW does NOT sell which Manufacturer??? | Dell |
| When completing and saving your Sales Order, what is the new accessible command that is will then be in color? | "Sales Order Confirmation" |
| What are 8 items of information you would want when dealing with "WeirdWare"??? | 1.Confirm Part # 2.SHI Cost 3.Availability/Stock
4.Freight
5.Description
6.Shipping Time
7.Purchase Options
8.MSRP |
| When Fabricating a Dell product, always use the __________ as a part # | Dell Quote Number |
| Dell is no longer a computer company, they are a... | "Solutions Provider" |
| List 3 reasons customers should buy from SHI... | 1. Accountability
2. Flexibility
3. Agnostics |
