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Small group communication
| Question | Answer |
|---|---|
| Bormann and Bormann's Definition of small group comm: | it's one or more meetings of a small group of ppl who communicate face to face in order to fulfill a common purpose or achieve a common goal |
| Hill's definition of small group comm: | the process of communication in which a # of ppl who are both dependent upon and independent from each other meet in coordinated activity to accomplish personal goals, or shared goals, or both |
| What are the 4 approaches to groups? | rhetorical, humane, group dynamics, and systems analysis |
| Rhetorical: | the art of discovering the available means of persuasion within a specific context |
| humane: | interpersonal relationships, feelings, attitudes, etc. |
| group dynamics: | scientific; test things in labs |
| Systems analysis: | the identification of key internal and external components and their interaction |
| What does systems analysis do? | covers all other approaches (umbrella) |
| what are the two types of systems analysis? | closed system and open system |
| closed system: | this entity does not interact w/the environment (dangerous) |
| open system: | this entity does interact with the environment (good) |
| what are the 4 types of groups? | Primary, Secondary, Public, Private |
| Primary: | a group that's open and honest with each other, intimate, and where members feel free to reveal their personality |
| secondary: | less intimate, less open, and where members invest only a portion of their personality |
| public: | secondary; 3 types |
| private: | primary or secondary; 3 types |
| what are the three types of public groups? | panel discussion, symposium, and colloquium |
| panel discussion: | moderator (not a member), the rest are knowledgable on the subject. purpose = to share info on the subject |
| symposium: | collection of speeches; moderator (not a member); collection of speakers who individually give speeches |
| colloquium; | same as panel BUT audience can participate (Q and A) |
| What are four types of private groups? | problem-solving, appraisal groups, advisory group, social group |
| problem-solving: | analyze problem, create solution, and carry out solution |
| appraisal group: | fact-finding; recommend solutions, but no power to carry out solution |
| advisory group: | advise as to what course of action he/she should take on a problem |
| social Group: | self-help group (study group, cancer survivors, etc.) |
| what is the ideal/statistically most successful number for a group? | 5 or 7 |
| what is an adhoc group? | a group made for the moment and no other time (get together to study on the spur of the moment) |
| What are the five traits of a group? | interdependence, interaction, networks of comm., goals, and roles |
| interaction: | all members interact (one thing effects everything) = circularity |
| circularity: | like the ripple effect |
| interdependence: | reliance on each other. |
| synergy: | coming up with something new unexpectedly |
| equifinality: | there are many different ways |
| networks of communication: | the flow of a message within a group |
| what are the three types of networks? | wheel, circle, and all channel |
| wheel: | good for crisis situation; all message flow from leader to others; leader in middle |
| circle: | everyone's opinion matters equally; all participate; all held responsible for decisions/outcomes of decisions |
| all channel: | sloppy but can be highly effective; can get side-tracked as everyone communicates; everyone is involved, therefore good chance for new ideas (synergy) |
| goals: | every group has goals (an end state) |
| what are the two basic goals of a group? | task and social (a successful group has both) |
| task: | what the group is trying to accomplish |
| social: | interpersonal stuff |
| roles: | a standard of expected behavior within a given social context |
| what are the two main types of roles? | task and social |
| what are the 5 types of task roles? | leader, coordinator, info. seeker, info. giver, recorder |
| what are the 4 types of social roles? | gate keeper, supporter, compromiser, and energizer |
| Leader: | a person who displays more influence over other ppl than they do over him/her |
| traits: | certain characteristics of a leader |
| trait theory: | certain characteristics help decide leaders (etc. president = white male) |
| what are the three leadership styles? | autocratic, democratic, and Laissez-faire |
| autocratic: | leader tells everyone what to do |
| democratic: | all members participate; opinions |
| Laissez-faire: | leader minus leader; hands-off approach |
| which is best? | depends on the situation, a leader should switch between all of the styles |
| functional approach: | function of group dictates leader |
| social leader: | works with ppl to solve problems |
| What are some communication skills for leaders? | don't manipulate, pay price for leadership, take time to listen, make tough decisions, talk up, do your homework, make personal sacrifices, raise the status of members, create group cohesion |
| How does a leader create group cohesion? | establish group identity and tradition; emphasize teamwork, treat ppl as humans |
Created by:
kelseyrae
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