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aplus chapter 15
terms
| Question | Answer |
|---|---|
| advanced options menu | used to troubleshoot problems when loading xp vista and 2000 |
| boot configuration data file | vista file structured the same as a registry file and contains info about how vista is started |
| boot.ini | an xp 2000 hidden text file that contains information needed to start the boot and build the boot loader menu |
| driver query | a windows tool that can be used to direct information about drivers to a file, including information about digital signatures |
| driver verifier | a windows utility that runs in the background to put stress on drivers as they are loaded and running |
| verifier.exe | is used to troubleshoot intermittent driver problems that are not easily detected by other means |
| emergency repair disk | windows 2000 record of critical information about your system that can be used to fix a problem with the os |
| emergency repair process | windows 2000 process that restores the os to its state at the completion of a successful installation |
| file signature verification | tool that displays information about digitially signed files including device driver files and application files |
| last known good configuration | in xp vista 2000 registry settings and device drivers that were in effect when the computer last booted successfully |
| memory diagnostics | vista utility used to detect memory |
| progress bar | displays when vista is starting that indicates the kernel has loaded successfully and user components are loading |
| recovery console | an xp 2000 command interface utility and os that can be used to solve problems when windows cannot load from the hard drive |
| system file checker | windows tool that checks to make sure windows is using the correct version of system files |
| windows boot loader | one of two programs that manage the loading of vista |
| winload.exe | program file that loads and starts essential vista processes |
| windows boot manager | the vista program that manages the initial startup of vista |
| windows re | operating system launched from the vista dvd that provides a graphical and command line interfaceused to solve problems when vista will not boot from the hard drive |
| recenv.exe | windows vista recovery environment |
| vista memory diagnostics | tests memory for errors and works before vista is loaded |
| if a problem happens in the kernel mode of windows | a stop or blue screen error occurs |
| mdsched.exe | to test memory |
| vista problem reports and solutions | view a list of solutions not applied |
| system file checker | vista and xp utility that protects system files |
| xp error reporting tool | does not keep a history of previously reported problems, it displays a message about an error with a current application |
| system file checker | keeps a cache of current system files in case it needs to refresh a damaged file |
| sfc/scannow | system file checker command |
| sfc | protects system files and keeps cache current |
| erd | enables restoration of the 2000 registry on your hard drive |
| driver verifier | troubleshooting intermittent problems, puts stress on the drivers,generates stop error for problem driver indentification |
| driver verifier | try to not run on servers |
| sigverif.exe | file signature verification tool |
| driver query | save info about your system to a file when the system is healthy |
| blue screen | error occurrs in kernel itself typically |
| tools for blue screen error | look for stop error and specific number error, use vista problems reports and solutions window and try event viewer |
| tools for system lockouts | event viewer, reliability and performance monitor,vista problems and reports windows,memory diagnostics |
| system lockup error | computer freezez and needs to be restarted |
| tools to solve startup problems with vista | advanced boot options menu recovery environment, command prompt window in windows re |
| two files managing windows startup | boot manager and boot loader |
| vista configuration data | stored in bcd file boot configuration file |
| system partition | boot manager and bcd files |
| system partition | the pc boots from |
| boot partition | loads the windows vista operating system |
| BIOS post process | first process that runs in the pc |
| advanced boot options | hit F8 |
| safe mode | boots a minimum configuration OS no networking uses default services |
| steps to recover the system in safe mode | use system restore use msconfig |
| ntblog.txt file | all files used for the load are recorded |
| ntbtlog.txt | use to identify a service,device driver or application loaded at startup |
| safe mode with command prompt | does not load gui desktop |
| last known good configuration | undo your bad installation and solve your problem |
| last known good configuration | need to try this very early in the troubleshooting process |
| device manager | enable and disable devices and to update or rollback drivers |
| system file checker | tool to verify and restore system files |
| driver verifier | tool that puts stress on device drivers in order to identify the driver with the problem |
| vista startup is managed by | windows boot manager |
| recEnv.exe | recovery environment command |
| srttrail.txt | |
| windows re command prompt window | restore registry files |
| RegBack folder | contains partial backups of the registry files put there after a successfule boot |
| timeout | the number of seconds the system gives the user to select an operating system before it loads the default |
| boot.ini | hidden text file stored in the root directory of the active partition that the Ntdlr reads to see what os are available and how to set up the boot |
| two main sections in boot.ini | boot loader and operating systems |
| /fastdetect switch | causes the os mot to attempt to inspect any peripheral connected to a com port |
| /NoExecute switch | used to configure data execution program |
| data execution program | stops a program if it tries to use a protected area of memory |
| advanced options menu | used to diagnose and fix problems when booting xp and 2000 |
| recovery console | command driven no gui interface.used when xp and 2000 does not start properly or hangs |
| recovery console | restore system files |
Created by:
cgeaski
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