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Pivot Point Ch 6

Salon Business

Which of these descriptions is NOT a guideline to be used when creating a resume? a. list awards and special recognition b. show prior employment information c. provide at least eight pages of information d. write the resume in a brief and concise manner c. provide at least eight pages of information
Which of the following interview questions is illegal for an employer to ask? a. When were you born? b. What is your strongest technical area? c. How would you describe your people skills? d. How would someone describe your personal characteristics? a. When were you born?
The least important factor in deciding whether to accept a position is: a. the location b. the size of the salon c. the salary and benefits d. the success of the salon b. the size of the salon
One of the most effective techniques in building a clientele: a. run behind to show salon is busy b. give out business cards to potential clients c. point out weaknesses of other stylists to clients d. promote services that aren't available in the salon b. give out business cards to potential clients
Making a future appointment with a client while they are still in the salon is an effective tool for building a clientele and is referred to as: a. prebooking b. pressuring c. retailing d. networking a. prebooking
An important aspect to remember when managing money is to: a. create a budget b. ignore ecomonic conditions c. complete a performance review d. buy equipment by getting loans a. create a budget
Which of the following terms refers to all money owed? a. assets b. liabilities c. net worth d. financial status b. liabilities
Net worth is calculated by subtracting liabilities from which of the following? a. assets b. student loans c. loan balances d. charge accounts a. assets
The type of business ownership in which two or more persons share all costs of opening, operating and maintaining the business is a: a. franchise b. partnership c. corporation d. sole proprietorship b. partnership
Which of the following business types is owned by the shareholders and formed under legal guidelines? a. franchise b. partnership c. corporation d. proprietorship c. corporation
All of the following items should be important requirements in the process of salon planning EXCEPT: a. location b. market need c. cost of necessary improvements d. the distance from the Social Security office d. the distance from the Social Security office
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the: a. stylists b. salon owner c. local authorities d. former building owner b. salon owner
The ideal salon arrangement has an efficient traffic pattern providing: a. 80 sq. ft. per stylist b. a remote reception area c. the most steps for the client and stylist to travel d. the least steps for the client and stylist to travel d. the least steps for the client and stylist to travel
To be granted future loans, it is important to pay loans on time and avoid: a. taxes b. default c. insurance d. compensation b. default
Which type of insurance protects the salon owner from financial loss due to an employee's negligence? a. premise b. malpractice c. Social Security d. product liability b. malpractice
U. S. Social Security and Canadian Pension taxes are planned savings/retirement funds and the money is collected by the: a. city council b. state government c. county government d. U. S. and Canadian governments d. U. S. and Canadian governments
Which of the following items must be reported to the IRS as employee income? a. tips received by an employee b. money paid to vendors for products c. operating expenses paid by the salon d. change given to a client following payment a. tips received by an employee
The tax based on the profits (earnings) of a business is known as: a. sales tax b. payroll tax c. income tax d. operating tax c. income tax
All payments received from clients for services performed and home care products purchased is known as: a. taxes b. income c. expenses d. compensation b. income
Renting or leasing a styling station from a building owner would represent which of the following situations: a. partnership b. corporation c. sole proprietorship d. independent contractor d. independent contractor
Keep all records of daily sales and services for: a. 2 to 4 years b. 5 to 7 years c. 10 to 12 years d. 14 to 16 years b. 5 to 7 years
What percentage of the total salon expenses generally represents compensation for the salon owner and employees? a. 10% b. 25% c. 50% d. 75% c. 50%
A stylist earning additinal payment over and above the normal paycheck would be receiving what type of compensation? a. salary b. pension c. insurance d. salary plus commission d. salary plus commission
What is generally considered the best form of advertising? a. television b. billboards c. pamphlets d. word of mouth d. word of mouth
Which form of advertising involves sending postcards or flyers to potential customers? a. direct mail advertising b. TV and radio advertising c. word-of-mouth advertising d. involvement in community affairs a. direct mail advertising
Which of the following is vital in order to allow close management of products purchased for retailing in the salon? a. receptionist b. appointment book c. inventory control system d. employee compensation c. inventory control system
In many cases, the first person to greet a client is the: a. stylist b. owner c. manager d. receptionist d. receptionist
The stylist's name, scheduled service, client's name, date and client's phone number should all be included in the: a. I-9 form b. appointment book c. state income tax form d. federal income tax form b. appointment book
The term given for selling products for client home care is: a. retailing b. networking c. scheduling d. warehousing a. retailing
To become an asset to any salon staff the stylist should do all of the following EXCEPT: a. listen to clients b. offer sound advice c. make negative comments d. communicate professionally c. make negative comments
Created by: lois100754
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