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POFT1309-Chapter 1-3
Administrative Office Procedures
| Question | Answer |
|---|---|
| an office, department, or agency that carries out a function of state, local, or national government. | Government Entity |
| the process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission. | Long-range planning |
| a form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors. | Nonprofit Corporation |
| an investor who has purchased stock representing a portion or share of a business (a corporation), also known as a stockholder. | Shareholder |
| the process of defining an organizations long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission. | Strategic Planning |
| a group of independent but interrelated elements that make a unified whole, such as the departments or units in a business. | System |
| a self-employed administrative assistant who works from a virtual office to provide off-site administrative and/or personal assistance to clients. | Virtual Assistant |
| accepted professional behavior in the workplace and at business functions. | Business Etiquette |
| breaking problems or questions down into small parts and examining them to find solutions or reach conclusions. | Critical thinking |
| honest and constructive information from an employer about how well you are doing your job and how you might improve your performance. | Feedback |
| an employee who looks, speaks, writes, and behaves in a manner that reflects well on the employer and on the employee. | Professional |
| belief in yourself and your abilities. | Self-confidence |
| an inner drive to work hard and well. | Work Ethic |
| an obligation to answer to others regarding your behavior, the completion of a task or responsibility, or adherence to a standard. | Accountability |
| the time when you are not accomplishing a specific task. | Downtime |
| a reward or encouragement. | Incentive |
| anything that stands in the way of progress | Interference |
| a good chance, prospect, or timing. | Opportunity |
| something that merits your attention ahead of other tasks. | Priority |
| the act of putting something off that you find difficult or boring. | Procrastination |
| forward movement toward a goal. | Progress |
| your own control over what you do, as well as how and when you do it. | Self-discipline |
| the worry and anxiety you feel when you react to pressure from others or yourself. | Stress |
Created by:
dawnbryant
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