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2T251 Vol 3 CDC

2012 Edition of 2T251 Vol 3 CDC

1. (401) When operating the passenger bus, doing which activity could place your passengers in unnecessary danger? b. Moving the bus before passengers are seated.
2. (401) When positioning a staircase truck, how many feet away from the aircraft do you stop before adjusting the stairs to the desired height? b. 10 feet.
3. (401) If you are maneuvering the mobile baggage conveyor, which feature causes you to allow more space for this action? b. The belt conveyor
4. (401) If you would like to operate the mobile baggage conveyor from inside the aircraft during loading operations, you should b. carry the portable forward control into the aircraft with you.
5. (402) During an anti-hijacking inspection, when will you brief passengers that prohibited carry-on items must be placed in their check baggage or they will be confiscated? d. When the passenger arrives at the security/inspection area
6. (402) During an anti-hijacking inspection, when may passengers traveling on validated troop movements carry loaded firearms? d. When engaging an enemy force immediately after airdropping or landing.
7. (402) To ensure walk-through magnetometers are working properly, how often should you test them? c. Weekly.
8. (402) Before passengers walk through the magnetometer, they must d. empty their pockets into a small tray.
9. (402) When an individual activates the walk-through magnetometer twice, what action should you take? b. Screen them using the hand-held metal detector.
10. (402) To operate properly, most explosives detection devices require what before you use them? a. Calibration and a significant warm up.
11. (403) What is one way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information? a. Dressing and grooming yourself appropriately.
12. (403) What can you do with your passengers to show you were listening and make sure you understood what they say to you? b. Paraphrase what they said.
13. (403) You should check back with a customer after how many minutes when placing them on hold? b. Two or three minutes
14. (403) The AMC Form 253 and AMC IMT 19 are used for passengers to a. comment on the service they received while traveling within AMC.
15. (404) When briefing passengers on travel restrictions, which documents will you ensure they possess, if required? c. Valid photo ID card, a leave form or pass, official military orders, a passport, visas, and vaccination record only.
16. (404) When making a flight information announcement about a departing flight that has delayed, you should update passengers every d. 20 minutes.
17. (404) When making a roll call announcement, which information should you give passengers first? a. Your rank, name, mission number, and destination of the flight.
18. (405) The first step when determining if a passenger is eligible to travel is to check a. identification
19. (405) When checking the travel category to determine travel eligibility, one way dependents and family members are authorized to travel in space-required status is when they are d. issued official travel orders under emergency leave conditions
20. (405) When verifying transportation authorizations for space-required passengers, what information should you check against the passenger’s ID card of someone who is traveling on PCS orders? a. Name, grade, and social security number.
21. (406) During the task of determining eligibility for space-available travel, where may a dependent of a military member travel on emergency leave unfunded travel when accompanied by his or her sponsor? a. CONUS to CONUS only
22. (406) During the task of determining eligibility for space-available travel, a retired uniformed service member may travel under c. Category VI.
23. (407) A passenger can be categorized as a Blue Bark passenger when the passenger is b. traveling in conjunction with the death of a family member
24. (407) If an MEGP passenger wants to travel on a specific mission that departs at 0800 GMT, when is the latest time the MEGP can notify the ATOC of that intention? c. 0500 GMT
25. (408) While updating and maintaining the space-available standby listing on 23 Apr 09, which passenger with the following date and time of sign-up will you purge from the listing? a. 22 Feb 09/0800.
26. (408) While selecting passengers for a flight, which would you select first? d. Space-required passenger traveling on emergency orders to the emergency location
27. (408) While selecting passengers for a flight, which would you select first? b. Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700.
28. (408) If a space-available passenger is not present for a roll call, you should b. skip the passenger’s name and continue with the selection process.
29. (409) When preparing the DD Form 2131 when individuals enter their name, grade, signature and date in the manifest certification blocks, they are certifying that a. anti-hijacking measures have been conducted
30. (409) When preparing the DD Form 2131 at a minimum, in how many copies will you complete and how are they distributed? c. Three copies; one accompanies the aircraft to its final destination, one for the station file records, and one to the aircrew.
31. (410) You are passing meal orders to the in-flight kitchen for a C–5 that departs at 1015. What is the latest time you can pass a tentative and final meal order? a. 0755; 0915.
32. (410) When completing the AMC Form 162 if you are offering two meals on the flight, what must you do to the number of TWCF snacks and beverages requested? b. Double it.
33. (410) When completing the AMC Form 162 from which two sources can you get the information to compute the total amount of monies collected from the passengers? c. The meal costs from the passengers’ AMC Form 148/2s or from each of the blocks in section V of the AMC Form 162
34. (411) When determining meal charges for a passenger traveling in group status, the only time you will not charge a passenger for either a meal or a snack meal is when the member is b. an enlisted group traveler in temporary duty status.
35. (411) When determining head tax charges for passengers, in which of the following circumstances will you charge the tax? d. A space-available passenger traveling on a commercial-contracted aircraft from McGuire Air Force Base, NJ, to Ramstein AB, Germany
36. (411) What is the first step in determine pet shipping charges? b. Determine the total pieces to charge
37. (411) What is the first step when turning in cash collections? c. Balance your cash drawer by taking out all the money you collected during your shift.
38. (411) What must you do before forwarding the DD Form 1131 to finance for processing? a. Print and attach a copy of the flight financial report to it
39. (411) What is the last step when giving a passenger a refund? a. Sign the boarding pass to show that you initiated the refund
40. (412) You are downloading passengers off of a C–5. Which passenger would you allow to download first? c. A space-available distinguished visitor traveling on ordinary leave.
41. (412) A passenger originating out of your station on emergency leave was manifested on the 03R1 mission, which has been delayed. How many hours do you have to move that passenger? a. 24 hours.
42. (412) A commercial contracted has been delayed for aircraft maintenance issues and won’t be fixed until the next day. For which of the following will the carrier be responsible at no cost to the passengers? c. Meals, lodging, and transportation only
43. (413) When manifesting passengers on a DD Form 2131 how will you account for the passengers’ hand-carried baggage on the manifest? a. Add the hand-carried weight to the passengers’ body weight
44. (413) When receiving baggage from a terminating flight in the baggage claim area, you discover two unclaimed articles 30 minutes after the last passenger has claimed his or baggage. What is your next step? c. Mark them with the mission number and transfer them to the lost and found section.
45. (413) A passenger is presenting two pets for travel, but the border clearance documentation for the animals does not meet the requirements. What is your next step? b. Place the passenger in duty standby status until the pet is travel ready.
46. (414) A passenger has just reported a mishandled bag to you and cannot provide the boarding pass or baggage claim checks. What is your next step? a. Cross-reference the passenger manifest to make sure the passenger was manifested on the flight.
47. (414) You are preparing an AMC Form 134 for a damaged bag. Which of the following would represent a valid case number for a damaged bag? c. D–009.
48. (414) A passenger has reported a lost bag from a commercial carrier before he or she entered the AMC system. Which form will you complete before you give a copy to the passenger? a. AMC Form 47
49. (415) When you discover a found bag, what must you do before you secure the baggage? c. Present it to customs officials for clearance and reflect this action on the AMC Form 134.
50. (415) You have determined who the owner is for a particular item and will need to send it to them as soon as possible. Which two forms will you use to accomplish this? a. AMC Form 57 and AMC Form 70.
51. (415) You sent a piece of RUSH baggage to Elmendorf AFB, Alaska, on 23 Apr 09 at 1400 and you have not received confirmation that they received the bag. When is the latest you should follow-up with them to receive confirmation? d. 25 Apr 09 at 1400.
52. (416) Which part of the MLR lists the equipment that will be needed to on or offload cargo and whether security guards are required for the load? d. Load/Unload Remarks.
53. (417) Once you complete a manual AMC Form 77 for a particular mission, before it is forwarded to the records, reports, and analysis section the shift supervisor will b. review it for accuracy and content and signs it.
54. (417) When completing the AMC Form 77 times are recorded in d. GMT.
55. (417) When completing the AMC Form 68 manually, when will the folder be closed out? c. Daily at 2400 GMT
56. (418) What is the first step when giving a hazardous cargo briefing? c. Preparing yourself by learning about the load.
57. (418) After you’ve received the necessary cargo documents from load planning personnel, before delivering it to the aircraft you must a. make sure it is complete.
58. (419) Which is not a function of capability forecasting? c. Delivers documentation to and from the aircraft.
59. (419) Capability forecasting personnel can request port-to-port explosives clearance no later than how many hours prior to mission departure time? a. 12.
60. (420) After reviewing AMC Form 56 section leadership will forward it to b. data records to consolidate and include in the 7107 report
61. (420) In the AMC Form 56 what do you annotate in the cargo rehandled blocks? d. Cargo gross weight.
62. (421) A shipper has called looking for a shipment, but your computers are down. How will you locate the shipment? a. Conduct a physical search of the warehouse and cargo yard
63. (421) When conducting tracer action in the GATES, which information will you use to track cargo? b. TCN or pallet ID.
64. (422) You maintain transportation documentation. How long do you maintain the documents that pertain to military originating, terminating, and intransit airlift? a. One current year plus one inactive fiscal year as permanent at the base staging area.
65. (422) When maintaining transportation documentation, a CFP is filed a. Julian date beginning with the start of the fiscal year.
Created by: aarriaga32
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