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IS 300 - Chapter 1
Midterm 1
| Question | Answer |
|---|---|
| Business Process | collection of related activities that produce a product or a service of value to the organization, its business partners, and/or its customers |
| business process management | management technique that includes methods and tools to support the design, analysis, implementation, management, and optimization of business processes |
| business process reengineering | looks at taking a different path |
| data | raw facts that describe the characteristic of things, events and activities |
| information | data organizated so that they have meaning and value |
| knowledge | data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise |
| information technology architecture | high-level map or plan of the information assets in an organization, which guides current operations and is a blueprint for future directions |
| information technology infrastructure | physical facilities, IT components, IT services, and IT management that support an entire organization |
| the great convergence (3) | cheap computing devices, low cost and high bandwidth, open standards |
| business pressures | market pressures, technology pressures, societal pressures |
| business pressures - market pressures | global economy and strong competition, changing nature of the workforce, powerful customers |
| business pressures - technology pressures | technological innovation and obsolescnece, information overload |
| disruptive technology |
Created by:
lucynguyen08
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