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IS 300 - Chapter 1
Midterm 1
Question | Answer |
---|---|
Business Process | collection of related activities that produce a product or a service of value to the organization, its business partners, and/or its customers |
business process management | management technique that includes methods and tools to support the design, analysis, implementation, management, and optimization of business processes |
business process reengineering | looks at taking a different path |
data | raw facts that describe the characteristic of things, events and activities |
information | data organizated so that they have meaning and value |
knowledge | data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise |
information technology architecture | high-level map or plan of the information assets in an organization, which guides current operations and is a blueprint for future directions |
information technology infrastructure | physical facilities, IT components, IT services, and IT management that support an entire organization |
the great convergence (3) | cheap computing devices, low cost and high bandwidth, open standards |
business pressures | market pressures, technology pressures, societal pressures |
business pressures - market pressures | global economy and strong competition, changing nature of the workforce, powerful customers |
business pressures - technology pressures | technological innovation and obsolescnece, information overload |
disruptive technology |