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GBP Chapter 5

QuestionAnswer
Communication Barriers (6) Physical <BR> Language <BR> Body Language<BR> Perceptual Barriers<BR>Organizational<BR>Cultural
intercultural communication<BR> (communication barriers) communication among people with differing cultural backgrounds
nonverbal communication (4) eye contact<BR>tone of voice<BR>facial expressions<BR>gestures and posture
active listening attentive listening that occurs when the listener focuses his or her complete attention on the speaker
communication channels various ways in which a message can be sent, ranging from one-on-one in-person meetings to Internet message boards
"The difference between the right word and almost the right word is the difference between lightning and lightning bug." <BR>Mark Twain
Analyzing Your Audience-Components (3) Profession<BR>Expectations<BR>Education
bias a preconception about members of a particular group. common forms of bias include gender bias, age bias, race, ethnicity, or nationality bias.
active voice sentence construction in which the subject performs the action expressed by the verb<BR> example: My sister wrote the paper.
passive voice sentence construction in which the subject doesn't do the action expressed by the verb<BR> example: The paper was written by my sister.
use block paragraphs use single spacing<BR>double space<BR>do not indent paragraphs
Created by: runnybabbits