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chapter 12 vocab

QuestionAnswerQuestion Answers
leader a manager who earns the respect and cooperation of employees to effectively accomplish the organization's work. leadership style the general way a manager treats and directs employees
leadership The ability to influence individuals and groups to archive organizational goals autocratic leader one who gives direct, clear, and precise orders with detailed instructions as to what, when , and how work is to be done
human relations how well people get along with each other when working together democratic leader one who encourages workers to share in making decisions about work-related problems
power the ability to control behavior open leader a manager who gives little or no directions to workers
position power comes from the podition the manager holds in the organization situational leader one who understands employees and job requirements and matvhes actions and decisions to the circumtances
reward power based on the ability to control resources, rewards, and punishments work rules regulations created to maintain an effective working environment in a business
expert power given to people who are considered the most knowledgeable
identity power given to poeople because others identify with or want to be accepted by them
Created by: eridania141



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