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The Vocabularyizles
Chapter 12 vocabulary
| Question | Answer |
|---|---|
| leader | A manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization is known as a leader. |
| leadership | the ability to influence individuals and groups to cooperatively achieve oragnizational goals |
| human relations | refers to how well people get alongs with each other when working together. |
| power | is the ability to control behavior |
| position power | comes from the position the manager holds in the organization |
| reward power | power based on the ability to control rewards and punishments |
| expert power | power given to people because of their superior knowledge about the work. |
| identity power | power given to perople because others identify with and want to be accepted by them. |
| leadership style | the general way a manager treats and supervises employees |
| autorcratic leader | one who gives direct, clear, and precise orders with detailed instruction as to what, when, and how work is to be done |
| democratic leader | one who encourages workers to share in making descions about the work and work related problems |
| open leader | a manager who gives little or no direction to employees |
| situational leader | is one who understands employees and job requirements and matches his or her actions, and descions to the circumstances |
| work rules | are regulations created to maintain an effective working environment in a buisness |
Created by:
Timay
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