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Business vocab. 12

Vocabulary

QuestionAnswer
Leader A manager who earns the respect and cooperation of employees to offectively accomplish the organization's work
Leadership the ability to influece individuals and groups to achieve organizational goals.
Human Relations How well people get along with each other when working together
Power the ability to control behavior
Position Power Comes from the position the manger holds in the organization
Reward Power Based on the ability to control resources, rewards, and punishments
Expert Power Given to people who are considered the most knowledgeable
Identity Power Given to people because others identify with and want to be accepted by them.
Leadership Style The ability to influece individuals and groups to achieve organizational goals.
Autocratic Leader one who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done
Demcratic Leader One who encourages workers to share in making decisions about work related problems
Open Leader a manager who gives little or no directions to workers
Situational Leader one who understands employees and job requirements and matches actions and decisions to the cricmstances
Work Rules regulations created to maintain an effective working environment in a business
Created by: miguel900