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Understanding Bus4
Chapter 4
Question | Answer |
---|---|
Standards or moral behaviors accepted by society as right versus wrong | Ethics |
Is my proposed action legal? Is it balanced? How will it make me feel about myself? | Ethical situation question |
People learn ethics by _____? | Watching what others do. |
Emphasize preventing unlawful behavior by increasing control and penalizing wrongdoers | compliance-based ethics code |
define the organization's guiding values, create an environment that supports ethically sound behavior, and stress shared accountability | integrity-based ethics code |
What step? Top management must adopt and unconditionally support an explicit code of conduct | Step One |
What step? Employees must understand that expectations for ethical behavior begins at the top and that senior | Step Two |
What step? Managers and others must be trained to consider the ethical implications of all business decisions | Step Three |
What step? There must be an ethics office where whistle blowers can come and anonymously report violations | Step Four |
What step? Outsiders such as suppliers, subcontractors, distributors, and customers, must be told about the ethics program | Step Five |
What step? The ethics code must be enforced with timely action if any rules are broken | Step Six |
A business's concern for the welfare of society | Corporate social responsibility |
the dimension of social responsibility that includes charitable donation | corporate philanthropy |
enhanced forms of corporate philanthropy directly related to the company's competencies | corporate social initiatives |
the dimension of social responsibility that includes everything from hiring minority workers to making safe products | corporate responsibility |
The dimension of social responsibility that refers to the position a firm takes on social and political issues | corporate policy |
a systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs | social audit |