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BTX 4CI Reference
Reference Manual
| Question | Answer |
|---|---|
| Team | A group of people working together for a common purpose |
| Project Team | A group formed within a company to serve a common goal |
| Functional Team | A team that focuses on major specific area of a business – accounting, marketing, or human resources, for example |
| Cross – Functional Team | A team that is made up of members from a variety of areas of the company |
| Virtual Team | A team whose members are in different locations and communicate through all forms of information technology |
| Telecommuting | A process that allows virtual team members to work from a home office and communicate through all forms of information technology |
| Virtual Office | An office established electronically |
| Synergy | The idea that a group of pople working together can do better than if all the people worked individually - the whole is greater than the sum of parts |
| Task Force | A team established for a set period of time or until the team achieves its purpose |
| Autonomous Team | A team that has no established leader - also knows as self-managed teams |
| Decentralized Decision-making | Decision-making that occurs at all levels of the company, not just at the upper or management levels |
| Constructive Conflict | Conflict that leads to creativity and improved decision-making |
| Destructive Conflict | Conflict that results in little getting accomplished and may also involve loud, disruptive disagreements |
| Groupware | Software that allows business project teams to work together electronically, for example, Microsoft Exchange, Lotus Notes |
| E-Mail Client | Email software that allows connectivity to the internet, for example, microsoft outlook |
| Internet Telephony | using a computer equipped with a microphone and sound card to talk to another person in a remote location over the Internet Also knows as Wive Over Internet Protocol (VOIP) |
| Wireless Data Device | Devices that allow sending and receiving e-mail, browsing of the Internet from a handheld device - i.e Blackberry |
| Whiteboard | The display area in data conferencing that allows sharing and revising documents or files |
| Virtual Meeting | A meeting where the participants are in different locations and communicating over the Internet |
| Real Time | Instantaneous communication with no delay - MSN is an example |
| Personal Digital Assistant | Small electric device with many of the capabilities of a desktop computer |
| Production Department | The area of the business that create the product or service |
| Virtual Enterprise | Businesses that exist completely on-line. They have no head office or main production facility |
| Marketing Department | The area of the business responsible for the systematicf planning, implementation and control of a mix of business activities intended to bring together buyers and sellers |
Created by:
LaurenEby
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