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Windows Problems
how to fix hardware and software problems with your system
| Question | Answer |
|---|---|
| What are other parameters for the sfc command besides /scannow? | /scanonce |
| Explain the purpose of the findstr command when finding the log file? | To look for command line within file |
| Can a filename other than sfcdetails.txt be used in the findstr command line? | |
| What is the purpose of the edit command? | To create and edit text files while working at a command prompt Edit[drive:path]<filename> |
| Explain the purpose of the takeown command when replacing a system file. | To take ownership of the file that is locked or that has no permission granted takeown /f filepath |
| Explain why the icacls command is needed in the process | Because it grants the user permission to save, restore, write, delete information to a file. |
| List some ways that you can locate a known good copy of the corrupted system file? | Using system File Checker |
| When you have a problem with a USB device, what is the simplest way to determine that the USB port is good? | Try a different port first. |
| When you have a problem with a USB device,what is the simplest way to determine that the USB device is not causing the problem? | Try a different computer. |
| How can you determine that device drivers loaded at startup are not interfering with an application that is having a problem? | Use Vista Problems Reports and Solutions or XP Error Reporting |
| What is the command used for testing memory? | mdsched.exe |
| If you are not sure which device is causing a video problem-the monitor or the video card- which one should you exchange first? Why? | Exchange the monitor first. Because it is the least invasive. |
| What type of device, when installed, is not listed in BIOS setup, Device Manager, or the Printers window? | USB, printer, Scanner. |
| What is the term used to describe undoing a driver update? | Rollback driver. |
| What Windows Vista tool can you use to a USB device? | Device Manager. |
| What XP too can you use to uninstall a FireWire device? | Device Manager. |
| What Windows tool can you use to uninstall a network card. | Device Manager. |
| What Windows tool can you use to restore the Windows system to a previous time before a device was installed? | System Restore. |
| What Windows tool can you use to update you video driver? | Device Manager. |
| What symbols might Device Manager use to indicate a device is not working? | A yellow triangle or a question mark. |
| What level of permission must a user account have to install software? | Administrator permission. |
| If a computer won't boot, to figure out if the problem is related to hard drive or other vital hardware component, what would be the first step? | Simple things first, check plugs, cables. |
| What is another name for a Windows Stop Error? | Blue screen. |
| What is the name of the folder that is created when files from an old installation are moved during a reinstall of Vista? | \Windows.old. |
| What is the purpose of the hidden partition used by many brand name computer companies? | To recover the Windows installation. |
| What information is contained in the C:\Windows\System32\LogFiles\SRT\SRTTrail.txt file? | List of actions taken by startup and repair. |
| What is the name of the log file that Windows uses when booting in Safe Mode? | \Windows\Ntbtlog.txt. |
Created by:
efrank67
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