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Baggage
Study Guide
| Question | Answer |
|---|---|
| Customer's bags must have a ______ and a_______tag. | Destination and ID |
| The ______ msut be notified immediately if any damage is done to a mobility aid | Supervisor or Station Leader |
| What type of battery must be removed from a mobility aid? | Wet |
| Upon removal of wet cell battery what must be wrapped and protected on the wheel chair | Terminals |
| Gate checked materials are documented on which part of the Baggage Loading Record? | Comments |
| The Baggage Loading Record immediately goes to whom when compleated? | Captain |
| Allegiant Air carries.... | Self-Limited cargo |
| Self-Limited cargo includes the following items? | Allegiant Emergency Slides, Allegiant Aircraft Batteries, Allegiant Aircraft Fire Extinguishers |
| What is the bag free per direction, paid on the web prior to 24 hours before departure? | $15 to $30 |
| If a piece of baggage requires a heavy tag what must be done to the heavy tag? | Write a 2 or 3 on the tag depending on the weight of the bag |
| Every bag must have ___ tags on it | 2 |
| What four things must be on an automated, baggage destination tag? | Airline, name, city code, and flight number |
| Carry-On baggage must not exceed what dimensions.... | 9"H x 14"W x 12"L |
| Pet carriers must not exceed what dimensions? | 9" x 16" x 19" |
| What is the responsibilities of the Baggage Service Office (BSO) | Resolve damage claims, gives customers status updates on lost claims multiple times a day and searches for lost bags for five days |
| What is the responsibilities of the System Baggage Services (SBS) | Issues monetary settlements, Responds to customer complaints and Maintaining policies and statistical records system wide. |
| The main difference between the BSO and SBS is location, since the BSO is at the airport and SBS is located at Allegiant Air Headquarters | True |
| How long does a customer have to report damage to their bag after their flight arrives | 4 hours |
| A customer can report a missing item up to 24 hours after their flight arrived | True |
Created by:
sweet2blea