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Customer Service1
Techniques
Question | Answer |
---|---|
Is customer service important important for the growth of a business | Yes |
What is the key component of giving good customer service | being polite |
How do you create a good impression of yourself to customer when face to face | with a smart appearance |
What is most important factor of dealing with an angry customer over the telephone | keeping calm |
Suggest one way of developing internal customer services with colleagues | Team meetings |
Is the customer always right? | No |