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MKT Chapter 3
| Question | Answer |
|---|---|
| marketing environment | the actors and forces outside marketing that affect the marketing managements ability to maintain successful relationships with target customers |
| microenvironment | the actors close to the company that affect its ability to serve its customers-the company, suppliers, marketing intermediaries, customer markets, competitors, and publics |
| macroenvironment | the larger societal forces that affect the microenvironment-demographic, economic, natural, technological, political, and cultural forces |
| marketing intermediaries | firms that help the company to promote, sell, and distribute its goods to financial buyers |
| public | any group that has actual or potential interest in or impact on an organizations ability to achieve its objectives |
| demography | the study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics |
| baby boomers | the 78 million people born during the baby boom following WWII -1964 |
| generation x | the 45 million people born between 1965 and 76 in the birth dearth following the baby boom |
| millennials (generation y) | the 83 million children of the baby boomers, born between 77-2000 |
| economic environment | economic factors that affect consumer buying power and spending patterns |
| natural environment | natural resources that are needed as inputs by markters or that are affected by marketing activites |
| environmental sustainability | developing strategies and practices that creat a world economy that the planet can support indefinitely |
| technological environment | forces that creat new technologies, creating new products and market opportunity |
| political environment | laws, govt agencies, and pressure groups that influence and limit various organizations and individuals in a given society |
| cultural environment | institutions and other forces that affect societys basic values, perception, preferences, and behaviors |