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CMBB
Pegasystems Methodology
| Question | Answer |
|---|---|
| What is Inception | Scope and Sizing |
| What is elabortion | High level design, use cases |
| What is Construction | Buildout and unit test |
| What is transition | QA, UAT, Training |
| Where do you start first in Inception activities? | Bus. Objectives, define scope of program, project and sliver |
| Iterations should be implemented in smaill releases. Each release should target what duration? | 3 - 6 months duration |
| What benefits should be identified from an release sliver? | ROI/Business values, Re-use is emphazied and builton, easier to apply lessons learned |
| What is DCO? | The process of capturing , organizing and storing information using PRPC tools |
| True/False DCO is a methodology | False |
| True/False DCO is a single event within a methodology | False |
| What is the Application Profiler? | One tool used for directly capturing objectives, requirments, use cases and actors and produces document |
| What is the Application Accelerator? | one tool that consumes the application profiler and allows user to expand on scope, work type, atomic cases and actors. Creates rules for the foundation of the application |
| What is a work type? | Business problem which reuires an automated solution |
| What are the Project Initiation Key Activities? 3-3 | Operational walk-through and Conduct knowledge transfer |
| What happens during operational walk-throughs? 3-3 | Business and project team walk through the current process (current state) Process improvement/Process Re-engineering |
| What happens to conduct knowledge transfer? 3-3 | Product demos, proof of concepts, workshops Enablement training |
| IS= | Inception Sliver |
| Inception Silver will provide an opportuntiy to size and scope the sliver to be performed. | What does the inception sliver accomplish? |
| Proof of concept Workshops, Enablement training courses, Roadmap Planning | What are the key deliverables for Project intiation activities? |
| detail the business requirements and organize them into projects Break projects down into logical slivers Build application profile for every sliver | Objectives of the inception phase |
| When should the process walk-through should be performs? | During Inception |
| What is involved with performing the process walk-through? | walking through current processes to look for and understand possible improvements. |
| What is the expected duration of the Inception process walk-through | 1-3 days |
| identify quick wins(low hanging fruit) Make a positive impact, improve the process Identify how the work is received, routed, reported on, researched, responded to and resolved | The goals of the inception process walk-through? |
| What are best practices utilized during Roadmap definition? | Always keep the big picture in mind Build in individual releases |
| WHat must a task be associated with? | A Task Group |
| What can a Task Group be associated with? | A workbasket or individual |
| How are updates sent from the dev system to PMF? | via asynchrounous queued SOAP messages |
| What does a TMF segment detail? | Auto Test Cases recorded in the development environement. |
| How do you compile mutiple test scenarios? | Using test suites |
| How are executed suites identified? | by an "E" in front of ID |
| What are the three test results | Pass. Fail. Block |
| a failed test means? | it was able to run but not in the process intended |
| THe first step in the elaboration phase is... | run the application accelartor |
| Define and establish project roles is a key activity in which phase? | Elaboration |
| Environment setup is a key activity is which phase | Elaboration |
| Establish Organizational Heiarchy is a key activity is which phase? | Elaboration |
| Run Application Accelerator is a key activity is which phase? | Elaboration |
| Plan DCO sessions/Use Case Sets is a key activity is which phase? | Elaboration |
| Execute DCO Session Plan to extract application details is a key activity is which phase? | Elaboration |
| Establish/Deploy Channge Control Process is a key activity is which phase? | Elaboration |
| Establish?Deploy Governance Model is a key activity is which phase? | Elaboration |
| Establish Deployment Process is a key activity is which phase? | Elaboration |
| Establish/Deploy Coding Standards is a key activity is which phase? | Elaboration |
| Establish Test Plan is a key activity is which phase? | Elaboration |
| If necessary, Establish Data Migration Plan is a key activity is which phase? | Elaboration |
| Establish issue tracking Process is a key activity is which phase? | Elaboration |
| Phase readiness Assurance Checklist is a key activity is which phase? | Elaboration |
| Pre-flight, PAL is a key activity is which phase? | Elaboration |
| Complete Application Confguration is a key activity is which phase? | Construction |
| Complete Unit Testing is a key activity is which phase? | Construction |
| Complete Integrated System Testing is a key activity is which phase? | Construction |
| Build test scripts is a key activity is which phase? | Construction |
| Performance/Pre-flight/Log FIle FIle Analysisis a key activity is which phase? | Construction |
| Design Review/User Experience Review is a key activity is which phase? | Construction |
| Phase Readiness Assurance CHecklist is a key activity is which phase? | Construction |
| Pre-flight, PAL is a key activity is which phase? | Construction |
| Baseline Application Established is a key deliverable is which phase? | Elaboration |
| Application Rule built is a key deliverable is which phase? | Elaboration |
| Req's/Usa Case Rules Created is a key deliverable is which phase? | Elaboration |
| Baseline Class Structure established is a key deliverable is which phase? | Elaboration |
| Draft Flows Created is a key deliverable is which phase? | Elaboration |
| Draft UI's Created is a key deliverable is which phase? | Elaboration |
| Requirements Detailed is a key deliverable is which phase? | Elaboration |
| Atomic Use Cases broken out detailed is a key deliverable is which phase? | Elaboration |
| Links established between requirments , cases and implementation is a key deliverable is which phase? | Elaboration |
| Test Plan is a key deliverable is which phase? | Elaboration |
| Change Control is a key deliverable is which phase? | Elaboration |
| Governance Model is a key deliverable is which phase? | Elaboration |
| Automated Document Generation is a key deliverable is which phase? | Elaboration |
| Updated Effort Sizing is a key deliverable is which phase? | Elaboration |
| Release Candidate meeting all Bus. Requirments is a key deliverable is which phase? | Construction |
| Test Cases is a key deliverable is which phase? | Construction |
| Production Deployment Guide is a key deliverable is which phase? | Construction |
| End User Training Guide is a key deliverable is which phase? | Construction |
| Updated Requirements as necessary is a key deliverable is which phase? | Construction |
| As-Built Documentation is a key deliverable is which phase? | Construction |
| Update project plan is a key deliverable is which phase? | Construction |
| WHen can PMF and Designer Studio (PRPC) be connected? | Once a project is created |
| What tool is used to organize rules created to complete tasks assigned from PMF? | Project Explorer |
| How are reports created via PMF? | Using Project Documentation Wizard |
| How can reports be attached to project? | Using addattachment icon |
| Using DCO session details, assign work to configure the production ready application itterations, is a objective of what phase? | Construction |
| Completing configuration tasks and unit testing are objectives for which phase? | Construction |
| Running application test scripts and beginning the system test process are objectives for which phase? | Construction |
| Build and tst migration plans is an objective for which phase? | Construction |
| What must be done in order to use TMF? | a test case must be recorded on the flow |
| What is the typical testing process using TMF | Plan tests- Define and run tests- Review results and resolve issues |
| Testing aggregate flows, occurs in which phase? | Transition |
| What are the transition phase objectives? | Ensure finished application is acceptable |
| What is the smoke test accomplish? | provide a method to perform a quick run through test of basic application functionality |
| What does a smoke test consist of? | creating a work object selecting a item off the work list, resolving it, and generating correspondence reviewing the audit trails and attachments |
| What is a compliance test? | Ensure application wuality Use preflight tool |
| Pre-flight analysis is a key activity is which phase? | Transition |
| Phase Readiness Assurance checklist is a key activity is which phase? | Transition |
| Go/No Go Status is a key deliverable is which phase? | Transition |
| Migration Deliver Document/Run Book is a key deliverable is which phase? | Transition |
| Production Ready Application is a key deliverable is which phase? | Transition |
| Production Support Plan/Documentation is a key deliverable is which phase? | Transition |
| Fully tested Data Migration Planis a key deliverable is which phase? | Transition |
| What is Automiatic Event Services (AES)? | A PRPC tool utilized during performance testing |
| What accomplishes - No Surprises Fosters better relationships Establishes audit trail Highlights the need/availability of resources Realigns the team focus | Change control |
| When does governance occur/be performed? | at a minimum every two weeks for 30 minutes |
| Who should be included for a governance meeting? | project sponsor, project manager, leadership from the business, QA and IT |
| Why is governance important? | provides bi-directional escalation paths for issue identification/resolution forces all parties to be in sync reduces risk |
| what are the minimal standard for governance? | executive steering committee project status reports project meetings issue resolution change control |
| What are the DCO Session Artifacts | Draft Flows Draft UI Requirements and use cases Automated documentation can now be generated |
| What are the best practices for DCO Sessions? | Session type should match resource skill level Sessions normally four hours per use case set Parking lot should have no more than 5-10 items Upon completion of DCO session |
| DCO Session Rules | Meeting moderator, Scribe, Business Architect, SYstem Architect, Process Owner, Subject matter expert, IT representative, Testing representative, training representative |
| What are DCO sessions | Session where use cases are elaborated on to create draft flows and UI's |
| What is a specific path down a flow accled? | Scenario |
| What are the steps taken by one actor to complete a portion of a flow called? | Segment |
| Can a segment be one or more atomic use cases? | Yes |
| How many segments comprise a scenario? | one or more |
| What does a test suite accomplish? | Bundle two or more scenarios together |
| What does the typical testing process in TMF consist of? | Plan test, Define and run test, review results and resolve issues |
| It is a best practice for the to be no more than how many parking lot items during DCO Sessions? | 5-10 |
| It is a best practice that a session type shoul match with what? | resource skill level |
| How long should normal DCO Session be? | 4 hours per use case |
| What are the artifacts produced from DCO Sessions? | Draft flows, Draft UI, Requirements and use cases, automated documentation able to be generated |
| What are the three basic types of DCO sessions? | Prep and Review, White Board and Review, Real-time Capture |
| DCO Session type that the team has more time to develop mockups, digest requirements and formulate questions. Team most likely have substantial follow-up points. Could take more time but actual DCO session will be shorter | Prep and Review |
| DCO Session where team performs High-level review of documents prior to session. During session, client walks-through requirements. At end of session, team performs quick review of flow. Post session, System Architect enter process flow and UI into PRPC | Real-Time White Board |
| Team performs high-level review of docs to prepare. Business walk-through requirements while System Architect captures process flow and UI in PRPC. At end of session, team performs quick review of flow and UI. Closely moderated. Session time intensive | Real-Time Capture |
| Where should the more mission critical functionality and higher risk features be planned? | Earlier release are better to obtain maximum value |
| WHat is a support type? | facilitates the categorization and organization of use cases |
| WHere are requirements captured in PRPC? | Application profiler |
| Describe a business use cae and its characteristics | a set of possible sequences of interaction between systems and users in a particular environment that describes a business process. Contains documentation of actors. Complexity renders them unable to be reused. |
| Describe a automic use case | small reusable process taken from overall business use case. Small and granular when entered into DCO. Describes part of business process. have one owner. Associated w/ one or more work types or supporting types. can be linked to PRPC rules |
| What is the primary objective of the inception phase? | To define the scope of each development oeffort or project sliver |
| What is contained in a project roadmap? | Logical slivers, release, estimates of work, risks and assumptions |
| Int the project sliver funtional approach, what are the two paths or flows you plan for DCO? | Primary path and Exception path |
| What types of clients or project artifacts shold be used and leveraged in the inception phase? | Business objectives. Business requirements document or BRD. Requirements inventory. Previous project sliver documentation or artifacts. |
| What is the one key item must all business objectives have, to make the objective actionable and measureable? | Clear objectives with quantifiable measures |
| List the tools used in the Pega Inception Phase? | AP, sizingtools, project plan templates, PMF, phase readiness checklists, methodology alignment workshop |
| What does the MAW do for the project? | Blends client methodologies with Built for Change methodologies resulting in a hybrid methodology. |
| Who performs the MAW? | Pega methodology lead |
| Who are the main decision makers in the DCO process? | SME's |
| to socialize the new methodology, key leadership roles should be involved in what DCO sessions? | The first session |
| DCO Session should be used to align what? | Use case, business requirements, use case sets |
| Where is the most likely place for client scope creep on use case sets? | Feature Demos |
| How many iterations are usually in the construction phase for a sliver? | Three |
| In which construction iteration should the testing approach document be generated? | Iteration 1 |
| What function should be the focus for the construction iteration phase 1? | Primary flows |
| What function should be the focus for the Construction Iteration Phase 2 | Secondary flows |
| What function should be the focus for the Construction Iteration Phase 3 | UI and Interfaces |
| List the areas where Peg provides expert services to complement a project deployment. | Design Review. Re-Use Review. User Experience. Configuration Review. Performance Health Check. Transition Readiness. |
| What is the most common Pega expert services used? | Performance Health Check |
| What PRPC capanilities are used to support the transition phase in creating the QA environment? | Rule Migration |
| What is the most common type of migration issue found in a smoke test? | Problem with access control, security or permissions on the database. |
| What does a smoke test typically consist? | Adding a work object using a remote source. Piccking an item of the work list, resolving it and generating correspondence. Exercising a iterface to insure it returns data. Updating a business rule. |
| What type of test are boundary and exception test? | Quality Assurance tests |
| What type of testing typically includes load testing which simulates how the application works in a business environment? | System testing |
| What three tools are most likely used during a performance test? | My Alerts, PegaRules Log Analyzer and Performance Analyzer (PAL) |
| In what type of testing is the pre-flight tool most likely used? | Compliance testing |
| Does PMF allow a team member to track project issues and integrates with MS SharePoint OOTB? | No, an integration connector can be built to MS-SHarePoint but it does not come OOTB |
| Which test comes first in transition process, Smoke or UAT test? | UAT |
| In which transition phase is ANT scripting most likely used? | Migration phase |
| What are some of the risks associated with poor change management? | project scope is drastically impacted. Timelines can be compromised. Expectation can be misinterpreted or mis aligned |
| What is the best practice for linking the change management process to the product? | Use PMF use case to requirements linkage |
| Which three things must be considered to determin where a change control item fits in the development cycle? | Risk. Priority. Business Value. |
| What is the recommended frequency of project status reports? | weekly |
| What should project status reports contain? | Detailed current status of project. key activities (week prior). targets for coming week. to target milestones. change management summary. key decision documentation |
| What does ARMED stand for? | A - Alerts. R - Rule. M- Memory. E Human Experience. D- Database |
| What is the distinct phase of the Scrum Methodology where work application are created? | Cadence or Sprint |
| How long is a typical Sprint? | 1 to 4 weeks |
| PMF objects are created to track what items? | Task groups. Tasks. Bugs. Issues. |
| What is a task in PMF? | a configuration effort assigned to a resource |
| what is a bur in PMF? | Describes a feature function that does not technically work as intended, can be associated with a project or a specific task group |
| TMF covers all types of testing except which type? | Stress testing |
| what is a test environment in TMF? | The development environment containing rules to be run by TMF |