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CST2-Team Lead
Team Leadership
| Question | Answer |
|---|---|
| What is a team? | Shared purpose, common goals, complementary skills, collective accountability |
| Benefits of Teams | creative solutions, improved communication and collaboration, motivating, sharing of info |
| Costs of teams | takes time, continual oversight, risk of members not sharing goals |
| 7 Steps to an Effective Team | Recruit, Set Goals, Performance Metrics, foster commitment to success, ensure contribution, supportive environment, align behavior |
| Building team culture | Launch meeting, decision making methods, collaborative workspaces, clarify expectations |
| Planning for success | schedule work, define success measures, develop a budget |
| Evaluation Methods | Benchmarking, outside observer |
| Measuring Individual Performance | Team Leader or management review, self-review, peer rating and customer satisfaction rating |