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Mgmt 4675 ch. 3

International Dimensions...

QuestionAnswer
communication involves the exchange of meaning
encoding describes the producing of a symbol message
decoding describes the receiving of a meaning from a symbol message
message senders must encode their meaning into a form that receiver will recognize
receivers must then decode the words and behavior
cross-cultural communication occurs when a person from one culture sends a message to a person from another culture
cross-cultural miscommunication occurs when the person from the second culture does not receive the sender's intended message
stereotypes involves a form of categorization that organizes our experience and guides our behavior toward various groups within society
cross-cultural misinterpretation can be caused by inaccurately perceiving a person or situation
cross-cultural misevaluation involves judging whether someone or something is good or bad
Created by: miaagu
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