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SpeechStudyGuide Ch3

TermDefinition
Hearing A physiological process, involving the vibration of sound waves on our eardrums and firing of electro chemical impulses from, the inner ear to the central auditory system of the brain.
Listening Paying close attention to and making sense of, what we hear.
Three different types of listening Appreciative, Emphatic, Comprehensive, and Critical
Appreciative Listening listening for the pleasure of enjoyment
Empathetic listening listening to provide emotional support for a speaker
Comprehensive Listening listening to understand the message of a speaker
Critical listening listening to evaluate a message for purposes of accepting or rejecting.
4 Causes of poor listening - Not concentrating - Listening too hard ( soaking up speakers words instead of remembering key details) - Jumping to conclusions - Focusing on delivery and personal appearance
How to become a better listener - Active listening - take listening seriously - resist distractions - don't be diverted (Off track) - Focus Your listening - Develop note taking skills ( like a keyword outline)
Active listening giving undivided attention to a speaker in genuine effort to under stand the speakers point of view
How to Focus Your Listening - Listen for main points - Listen for evidence - Listen for technique
Listening is important 60% errors made in business from poor listening, students who listen are most likely to rise in academic success .
Subject The general person, thing, or topic being discussed
Key subject The specific part of the topic that the speaker is focusing on
Subject vs Key subject Subject is more broad while key subject the specific focus within that topic
Created by: dirtedan
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